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VP State Supported Services - 90390184 - Washington ( Onsite)

Amtrak
Washington, DC Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/6/2025
Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Work Arrangement: Onsite. This role can be based out of the following locations: Chicago, IL, Washington DC, Philadelphia PA, and New York NY,

Summary Of Duties

The VP of State-supported Services is responsible for the vision, direction and daily management of State- supported corridor services which exist in 18 states and constitute 50% of Amtrak ridership. The VP is also responsible for maintaining good relations with each of the state partners, being accessible, providing relevant information to them regarding their services and sharing with them opportunities to grow ridership and revenue, as well as ideas for improving cost recovery. The successful candidate is expected to seek out and pursue opportunities to expand service by working closely with states and helping them to strategically advance such plans. Success in this position is also predicated on the ability to understand the business and work with peers across the organization to build internal support to advance the service line’s goals. Finally, the VP also works closely with the Amtrak Government Affairs team to coordinate with states on State and Federal funding needs for service retention and development, as well identifying opportunities for legislative changes that could improve state supported rail passenger service.

The VP is a member of the company’s Senior Leadership Team and plays a key role in the leadership of the State- Amtrak Intercity Passenger Rail Committee (SAIPRC). The VP reports regularly to senior management and the Board of Directors on the status and progress of Department work as well as recommendations for change or improvement. VP of State- supported Services provides senior Amtrak leadership with key insight into the operation and health of relationships with Amtrak state operating partners.

Essential Functions

  • Strategically advances a comprehensive State-supported Service Line plan that is incorporated into the larger Amtrak strategic plan.
  • Works to assure strong support and accountability for delivering on the State Strategy Plans across all Amtrak departments.
  • Balances the needs and wants of state partners with the goals and business objectives of the company
  • Negotiates new projects and renewals with state partners and manages the day-to-day operation of the contracts and relationships. To be effective this requires extensive travel and relationship building
  • Uses strong organizational skills to manage and deliver numerous high impact projects simultaneously
  • Maintains a strong working knowledge of Amtrak, its business, its policies and operations and builds support for the services across all levels and functions of the company

Minimum Qualifications

  • Bachelor’s Degree and experience in commercial, finance or strategic functions
  • Strong ability to build relationships, including excellent communication and negotiating skills
  • Ability to build strong internal teams and advocate on behalf of state partners
  • Strong understanding of federal and state legislative and funding processes
  • Past experience working with regulatory agencies
  • Exceptionally strong writing skills
  • Proven project management skills in addition to strong analytical and problem-solving skills
  • Bachelor’s Degree with emphasis in related area

Minimum Knowledge, Skills, And Abilities

  • Strong interpersonal skills with the ability to effectively communicate with diverse internal and external audiences.
  • Executive presence and comfort with displaying strong project advocacy.
  • Demonstrated experience simultaneously managing multiple projects and/or programs using appropriate administrative tools and controls.
  • Experience in recruiting and developing talent.

Preferred Qualifications

  • Relevant experience in Transportation industry
  • MBA or equivalent graduate qualification
  • 25 years of relevant experience

Work Envriornment

  • Ability to travel up to 50%.

Communications And Interpersonal Skills

Must have excellent oral and written communication skills.

The salary/hourly range is $262,000-$339,500. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164206

Posting Location(s):District of Columbia; Illinois; New York; Pennsylvania

Work Arrangement:06-Onsite Click here for more information about work arrangements at Amtrak.

Job Family/Function:Research & Strategy

Relocation Offered:No

Travel Requirements:Up to 50%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR

  • 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C.

  • 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..

Salary : $262,000 - $339,500

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