Service Business Development Coordinator-Acura of Peabody

Acura of Peabody, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as a part time Service BDC. Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.

If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!

Schedule: 2 weekdays 9:30am-6pm & Saturdays 8am-5pm OR

Tuesday-Friday 2pm-6pm and Saturday 8am-5pm

Hourly Rate: $20/hr.

What you will do:

• Welcoming clients in person at the desk or on the phone with a warm friendly professional greeting.
• Appointment scheduling
• Scheduling valet pick up appointments and working with valet drivers
• Scheduling deliveries
• Assisting clients with common questions and directing them to appropriate personnel
• Contacting clients with open recalls, campaigns, special order parts and available prepaid maintenance
• Other duties assigned by management team

What we offer to you:

• Robust Benefits Package
• 401(k) with company Match standard and Roth options
• Vacation time, personal time and paid holidays
• Bonuses for performance, longevity, referrals
• Employee discounts
• Perks such as monthly newsletters, paid volunteer day, celebrations & special events, opportunities for tickets to concert or sporting events and more

What skills you need to be successful in this role:

• Time management skills; dependable
• A team player willing to help out at month-end close
• Ability to communicate in a positive & professional manner both verbally and written
• Ability to multitask efficiently in a fast paced, high volume environment
• Be self-motivated and results driven
• Professional phone etiquette
• Intermediate computer skills (Excel)
• Must be available to work Saturdays