e-Commerce Specialist

Exciting Times Are Brewing at Andrews Distributing!

Our Destination: To be known as the most Customer Obsessed, Brand Building team that sets the standard for the beer and spirits industries.

Our Purpose: We elevate life's moments by creating great beer and spirits experiences.

The fact that you landed here indicates there may be something missing in your work. Maybe you are not feeling challenged in the work you do, or perhaps you feel like your work has lost its meaning. Maybe you are simply tired of feeling like just another employee. Whatever your reason, you are not alone. In fact, many of our Team Members felt the same way before they discovered Andrews.

And yes, you will receive FREE BEER throughout the year! (Root beer to those under 21 years old.) After all, you will be working for an award-winning BEER & SPIRITS distributor, and we want you to enjoy the brands you already love like Modelo, Coors, Miller, Corona, Heineken, Blue Moon, Shiner, Sam Adams, Dos Equis, Revolver, Lakewood, Rahr, Truly, Topo Chico, Mike's, Yuengling, and many more!!

And for those who enjoy spirits, Andrews is now distributing some of the top brands within the Spirits category such as Buffalo Trace, Fireball, Southern Comfort, Corazon, Wheatley, Seagram's, Canadian Mist, and other Whiskey, Rum, Vodka, Gin, Brandy, Cognac, and Tequila brands!

Here at Andrews, we believe purpose matters, and we believe in “Serving one another in pursuit of being our best.” Are you looking for ways to serve others and discover your best? Do you want to thrive in an environment where you feel appreciated and valued? Let’s take a closer look at the role of an e-Commerce Specialist to determine if this opportunity is right for you!

The e-Commerce Specialist provides day-to-day support for ShopBeer&Spirits, our B2B e-Commerce platform. This support includes digital asset management, content gathering, and working across teams planning content that creates a customized digital experience for our retail customers. The e-Commerce Specialist is responsible for providing timely and accurate information to resolve business issues and provides a positive brand experience to our e-Commerce partners. This role is part of the Customer Growth Strategy team.

Here’s more of what you will do… (OK, not all in one day!)

Supports the development, deployment and optimization of digital merchandising assets specific for our ShopBeer&Spirits customers to drive customer engagement and elevate customer satisfaction.

• Maintains marketing copy, marketing banners, product images, videos and other assets to drive customer engagement.
• Ensures all products are launched with accurate, appropriate product content.
• Maintains digital/ShopBeer&Spirits product collateral, internal & external communications, and marketing materials.
• Maintains digital product copy, descriptions, bullet points, images, video, infographics, and other technical documentation in support of the ShopBeer&Spirits digital platform and optimizing the customer’s experience.
• Collaborates as needed to solve problems, create solutions and track uploaded content.
• Works with the Customer Solutions Team, Information Technology, and Marketing Communications team as needed to produce external communications.
• Works with third party vendors as required.
  
  

Works collaboratively with Information Technology, Sales, and Marketing Communications teams to execute the digital product content strategy ensuring the successful function of the ShopBeer&Spirits platform and driving customer engagement.

• Collaborates with the Brand Team to agree on impactful and reasonable content standards and requirements.
• Collaborates as needed with Brand Team and Shopper First Planning team for new product launches; ensures execution of plans and reports out metrics.
  
  

Conducts data analysis and prepares reports for leadership to track performance, support decision making and uncover potential improvement opportunities.

• Creates performance and other reports to track established success metrics for performance.
• Collaborates with leadership to develop meaningful data metrics and analysis to understand issues and uncover important trends and patterns.
• Performs analysis to stay abreast of trends in the marketplace to ensure strategic competitive position, understanding customer and business needs.
• Monitors third party eCommerce content strategies; reports and makes recommendations on new best practices to leadership.
• Keeps abreast of developing industry trends.
  
  

Participates in ShopBeer&Spirits product implementations, collaborates with Product Manager, and acts as the Subject Matter Expert (SME) to provide guidance and achieve desired outcomes.

• Participates in sprint planning and other agile meetings.
• Supports platform technology, new feature implementations, enhancements, updates and other technology-based projects as required.
• Partners with Information Technology, ShopBeer&Spirits business team and third-party vendor on the coordinated testing and release of new features.
• Understands the end-to-end flow of products and site functionality to assist in making recommended enhancements that are customer focused.
• Engages with multiple business stakeholders to ensure clear and concise documentation of planned digital features.
• Develops and conducts team training as needed in collaboration with the Information Technology, Learning and Development, Sales and Customer Growth Strategies teams.
  
  

This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks.

Here's what you must have to be considered for this role...

• One to Three Years Previous e-Commerce, Web Development, Site-Merchandising, Category Management and/or Digital Experience
• Detail-Oriented with Strong Organizational, Time Management and Project Management Skills; Ability to Handle Overlapping/Conflicting Priorities
• Strong Internet-based and/or Social Media Skills Combined With a Professional Level Understanding of MS Office Suite (Excel, PowerPoint, etc.)
• Relationship Building and Communication Skills; Strong Customer Service Focused Skills
  
  

Here's What We Hope You Will Have...

• Bachelor’s Degree in Marketing, Business, Sales or Other Related Field
• Strong Understanding and Ability to Use Google Analytics
• Strong Understanding of the Beer/Beverage Industry
• Previous Project Management Experience
  
  

If this is a role that excites you and aligns with your skills and experience, click the tab to get started.

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