What are the responsibilities and job description for the Front Office Representative position at Angela Scribe?
Job Description
Job Description
Job Title : Front Office Representative
Location : Charlotte, NC
Job Type : Full-Time
Job Overview :
We are seeking a dedicated and customer-oriented Front Office Representative to join our team. As the first point of contact for our clients and guests, you will play a pivotal role in creating a welcoming atmosphere and providing exceptional service. Your main responsibilities will include greeting visitors, answering phone calls, and managing correspondence in a professional and efficient manner. In addition, you will handle appointment scheduling, coordinate meetings, and assist with various administrative tasks.
Key Responsibilities :
- Greet and assist visitors in a courteous and professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Schedule and manage appointments and meetings for staff.
- Maintain and update office records and files in an organized manner.
- Handle customer inquiries and resolve issues promptly and efficiently.
- Coordinate office communications including emails, memos, and newsletters.
- Assist with basic administrative tasks such as data entry and document preparation.
Qualifications :
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