Director of Branch Operations (RN)

Summary of Position:

Provides operational oversight for the Temple Office and organization in alignment with established goals. Responsibility includes accountability for:

· Patients; with referrals, staffing and recruitment

· Personnel; with Human Resource functions

· Fiscal; with billing and accounts receivable and

· Market; with growth Business development functions.

Essential Duties and Responsibilities (Other duties may be assigned):

· Organizes and directs the company’s operational functions.

· Ensures the recruitment, employment and retention of a qualified pool of staff to maintain appropriate staffing levels.

· Completes and communicates required reports to leadership.

· Assures all Human Resource (HR) functions are performed according to policy and audits for quality.

· Monitors financial reports and billing and accounts to assure elements and process for billing and collections are efficient and successful.

· Maintains liaison with the Vice President of Home Health Colorado, Management Team, staff, professional advisory group; clients, families, referral sources and others in the community.

· Remains informed and knowledgeable of organizational, community, and industry trends, informs applicable parties of emerging trends or updates.

· Promotes public awareness of the services provided by the agency through community education and marketing activities.

· Participates in service related activities within the organization and the community.

· Takes measures to assure client care services are provided in compliance with all laws, regulations and policies; are of the highest quality and are managed in the most effective and efficient manner.

· Carries out assignments and directives and other duties as directed by Management Team.

· Serves as Alternate Administrator in the absence of the Administrator

· Maintains all required in-service and educational credits required for position.

Supervisor Responsibilities:

· Supervises direct reports and holds accountable for performance to goals.

Performance Responsibilities: The following listing applies to every employee.

All employees of the organization:

· Exercise necessary cost control measures.

· Maintain positive internal and external customer service relationships.

· Demonstrate effective leadership skills.

· Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

· Be depended upon to plan and organize work effectively and ensure its completion.

· Meet all productivity requirements.

· Demonstrate team behavior and must be willing to promote a team-oriented environment.

· Represent the organization professionally at all times.

· Demonstrate initiative

· Continually improve processes and relationships.

Qualifications/Education:

· Bachelor’s degree in a health or human services field, preferred

· Minimum of three (3) years agency operations and clinical management experience

· Minimum of three (3) years multi-site management experience in hospice or home health

· Other post-acute care management in addition to hospice and home health is a plus

 Must be a RN

Abilities, Skills, and Knowledge:

· Ability to learn technical and regulatory policy language.

· Ability to research, collect and analyze large amounts of data.

· Maintain a stationary position to perform desk and computer functions.

· Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Physical Requirements:

· Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear.

· Ability to frequently use hands to finger, handle, or feel.

· Ability to occasionally climb.

· Ability to occasionally use sense of smell.

· Ability to frequently lift and/or move up to 25 pounds.

· Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.

· Ability to adjust focus.

Work Environment:

· The noise level in the office work environment is usually moderate.

Travel:

This position requires frequent partial to full day travel regionally around branch office and occasional travel to other branches, corporate office, or other locations deemed necessary.

Pay:
$80,000

Salary : $80,000