Director of Operations

Who We Are:

Temple, Texas, is a growing city located in the heart of Central Texas, offering a unique blend of economic opportunity, quality of life, and community spirit. As part of the Economic Development team, you'll enjoy a collaborative, upbeat work environment where your contributions make a meaningful impact. We’re committed to fostering a collaborative and supportive environment as we work together to promote Temple as a premier destination for business and talent.

Position Overview:

The Director of Operations plays a crucial role in managing the organization’s operations and supporting the President & CEO. This position is ideal for a detail-oriented administrative professional who excels at multitasking and ensuring smooth organizational processes. You’ll manage a variety of administrative, financial, operational, and facility management responsibilities to keep the organization running efficiently. In this role, you’ll be the go-to resource for creating efficient processes, maintaining records, and providing exceptional support to the team, Board of Directors, clients, and partners. If you’re passionate about operational excellence and enjoy a variety of responsibilities in a professional environment, this position is for you.

Key Responsibilities:

Operational & Administrative Management

• Serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment.
• Oversee daily office operations, including opening/closing the office, facilities management, IT equipment maintenance, inventory management, and common area upkeep.
• Provide executive-level support by managing schedules, correspondence, travel arrangements, and special projects for the President & CEO.
• Create and manage systems to support economic development agreements, real estate acquisition, and property management.
• Performing office management duties including reception, phones, mail, office supplies, office equipment, and vendor management.
• Coordinate events, Board Room scheduling, and facility usage.

Financial Management

• Collaborate with leadership on budget development and ongoing financial oversight.
• Handle accounts payable and receivable, prepare financial reports, and support annual audits.
• Process payroll, prepare payroll reports, and ensure compliance with tax filings.

Human Resources Support

• Oversee HR functions, including employee onboarding, benefits administration, PTO tracking, and policy compliance.
• Maintain accurate employee records and assist with team communications.
• Develop, implement, and maintain office policies, ensuring adherence to company standards.

Board Liaison & Meeting Coordination

• Prepare and distribute agendas, meeting materials, and minutes.
• Coordinate Board meetings, logistics, and maintain records.
• Support Board committees and assist with onboarding new members.

Facilities Management

• Manage all facility-related requests, agreements, and vendor contracts, ensuring cost-effective operations.
• Serve as the designated representative for facilities committees, providing updates and managing budgets.

Records & Technology Oversight

• Maintain office records, prepare reports, and ensure compliance with legal and organizational
• documentation standards.
• Resolve IT troubleshooting issues for the team and guests.
• Ensure office equipment and software are up-to-date and functioning properly.

Qualifications:

• Bachelor’s Degree or higher.
• 5 years of bookkeeping or financial management experience.
• Experience taking meeting minutes and providing Board of Director support/coordination.
• Proven experience managing executive schedules and providing executive support.
• Office management experience.
• Strong proficiency in software programs such as Microsoft Office Suite, cloud-based software applications, and video conferencing platforms.
• Proficiency in basic office equipment and excellent technology troubleshooting skills.
• Ability to manage budgets and handle confidential information.
• Strong oral and written communication skills.
• Excellent attention to detail.
• Exceptional personal effectiveness and time management skills.

Key Competencies:

• Excellent verbal and written communication skills.
• Ability to maintain discretion and confidentiality.
• Ability to work effectively in a small office environment and foster a positive workforce culture.
• Demonstrated professionalism in interactions with elected and appointed officials and industry executives.

Benefits:

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Life insurance
• Paid sick time

Application Process:

• To apply, please submit your resume to ACannady@TempleEDC.com.