Director of Operations

Firehouse Subs is a leader in the restaurant industry, known for our commitment to quality and customer satisfaction. We pride ourselves on serving the best meats, cheeses, and toppings in our signature subs, creating a unique dining experience that keeps our customers coming back for more.

Summary

The Director of Operations will oversee up to 6 restaurants in the Houston area and is responsible for enthusiastically leading and motivating the restaurant management teams. Your role will be to provide the tools, training and follow-up necessary to achieve maximum performance in each restaurant. This position is accountable for maximizing positive customer experiences, sales, and profits within assigned restaurants.

Responsibilities

· Ensures all food safety procedures are executed according to company procedures and health regulations and takes corrective actions as appropriate.

· Maximizes sales goals versus budget and prior year, including the monitoring/execution of national and local marketing programs.

· Assists the Marketing Manager with the development of local store marketing plans.

· Manages assigned store requirements for new product roll-outs/procedures.

· Maximizes profit goals vs. budget and prior year, including the ongoing review of assigned store budgets.

· Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.

· Plans and conducts working store visits with all levels of store management to ensure the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the monitoring of food quality.

· Monitors and ensures total store Service Excellence and implements corrective actions as required.

· Ensures proper staffing of stores and that staff is cross-trained.

· Ensures that performance feedback and reviews are conducted and documented.

· Develops and implements improvement plans relating to staffing and store operations.

· Develops subordinates to maximize their contributions.

· Provides proper store management training and development using established systems and practices.

· Achieves certified training store restaurant goals.

· Ensures protection of the brand and assets through District compliance with Company policies and procedures.

· Evaluates store performance at specified intervals, coaches and retrains managers as required.

Qualifications

· Five (5) years of restaurant operations, multi-unit QSR/Fast Casual management experience required at the Director or above level

· Demonstrated ability to lead and manage in a fast-paced, dynamic environment

· Working knowledge of profit and loss statements

· Microsoft Office Suite Proficiency (Word, Excel, PP)

· Excellent problem-solving and decision-making skills, results-oriented, and customer-focused

If you are ready to take the lead in shaping the future of Firehouse Subs through innovative operations management, we invite you to apply today!

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Restaurant management: 5 years (Required)

Ability to Commute:

• College Station, TX 77840 (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $75,000 - $80,000