What are the responsibilities and job description for the Veterinary Receptionist position at Animal Clinic of Muskegon?
Animal Clinic of Muskegon is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with availability needed Monday-Friday. We offer flexible scheduling, either 4-10s or 5-8s. One Saturday shift per month is also required.
Full-time benefits and compensation:
- Compensation: $14-17/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet care discounts
Minimum qualifications and skillset:
- 1-3 years of client service experience
- Previous veterinary experience is highly preferred
- Proficiency in the following skills:
- Multitasking
- Computer skills
- Client service
- Team player
The Animal Clinic of Muskegon in Muskegon, MI, stands as a trusted pillar of veterinary care in the community since 1946. Our team of experienced veterinarians and compassionate staff are dedicated to providing personalized and high-quality medical services to every furry companion we serve. Equipped with advanced technology and a commitment to ongoing education, we offer a wide range of veterinary services tailored to meet the individual needs of each pet. At the Animal Clinic of Muskegon, we prioritize building strong relationships with both pets and their owners, ensuring clear communication and trust throughout their healthcare journey. With a passion for animal welfare and a deep connection to our community, we are proud to serve as partners in the health and happiness of pets in Muskegon and beyond.
Salary : $14 - $17
