What are the responsibilities and job description for the Customer Service Representative position at Animal Urgent Care of Oconomowoc?
About us
Animal Urgent Care of Oconomowoc is a privately owned urgent care facility conveniently located in Lake Country. We strive to offer compassionate and high quality care while supporting local private practices and relieving emergency hospitals.
Our work environment includes:
- State of the art hospital
- Advanced Medical Equipment
- Safe work environment
- Lively atmosphere
- Wellness programs
```Job Overview```
We are seeking an experienced Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our clients and their pets. Your role will involve providing exceptional customer service, scheduling appointments, and assisting with various administrative tasks. If you have a passion for animals and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet clients and their pets in a friendly and professional manner
- Schedule appointments and manage the veterinary clinic's calendar
- Answer phone calls and respond to inquiries from clients
- Obtain client information and update patient records accurately
- Assist with check-in and check-out procedures
- Collect payments for services rendered
- Provide general information about veterinary services and products
- Maintain cleanliness and organization of the reception area
```Qualifications```
- Previous experience as a Veterinary Receptionist or in a similar role is preferred
- Knowledge of veterinary terminology and procedures is a plus
- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and compassionate demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Proficient in computer systems and software applications
- Familiarity with basic medical procedures is an asset
If you are passionate about providing exceptional care to animals and their owners, we invite you to apply for the position of Customer Service Representative. Join our team and contribute to the well-being of our furry friends.
Please note that only candidates selected for an interview will be contacted.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Shift:
- 4 hour shift
- Evening shift
Shift availability:
- Night Shift (Required)
Ability to Relocate:
- Oconomowoc, WI 53066: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19