What are the responsibilities and job description for the Front Desk Receptionist position at Animal Wellness Center?
We are seeking a motivated and friendly Veterinary Receptionist to join our team. As the first point of contact for clients, you will play a key role in ensuring a positive and smooth experience for pet owners and their pets. Your responsibilities will include greeting clients, managing appointments, and providing exceptional customer service while working alongside a passionate team of veterinary professionals.
Key Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor.
- Schedule appointments and manage the clinic’s calendar.
- Answer phones, respond to inquiries, and provide general information about services and procedures.
- Process client check-ins and check-outs, including billing and payment.
- Maintain accurate records in the clinic’s computer system, ensuring that patient information is up to date.
- Coordinate and manage communication between clients and the veterinary staff.
- Assist with filing, office duties, and general clerical tasks as needed.
- Ensure the reception area is organized and welcoming for clients and visitors.
Qualifications:
- Previous experience in a receptionist, customer service, or veterinary setting is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to handle confidential information with discretion.
- Compassion for animals and a love for working with pets and their owners.
- Proficiency with office software (e.g., Microsoft Office, veterinary management software a plus).
- Positive attitude and team-oriented mindset.
Benefits:
- Bonus pay
- Flexible schedule
- Discounts on veterinary services and products
- Opportunity to work in a compassionate and team-oriented environment.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Flexible schedule
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $13 - $16