What are the responsibilities and job description for the Service BDC Representative position at Annunziata Auto Group?
The Annunziata Auto Group is growing, and we’re looking for driven and customer-focused professionals to join our Business Development Center (BDC) Team as a Service BDC Representative! With four franchised dealerships across Middletown, Warwick, and Port Jervis, NY, we are expanding our service BDC team, and investing in the best technology in the industry to support our team—including a brand-new state-of-the-art Kia dealership in development!
Why Join Annunziata Auto Group?
- Newly Established and Growing Team – Be part of a department that’s expanding rapidly, with opportunities for career growth.
- Industry-Leading Technology – Work with the best tools and software to help you succeed.
- Competitive Pay – Hourly base plus commission—earn more for your hard work!
- Positive & Supportive Work Environment – Join a team that values your success and invests in training and professional development.
What You’ll Do:
- Engage and Conquest New Service Customers – Reach out to potential and existing customers to schedule service appointments.
- Provide Exceptional Customer Service – Assist customers with scheduling, inquiries, and follow-ups to enhance their service experience.
- Support Dealership Growth – Help drive service traffic to our growing network of dealerships.
- Collaborate with Our Team – Work closely with the service department to coordinate appointments efficiently.
What We’re Looking For:
- Excellent Communication Skills – Ability to engage with customers via phone, text, and email professionally.
- Customer-Focused Mindset – Passion for delivering top-tier service experiences.
- Motivated & Goal-Oriented – Eager to hit targets and earn commissions.
- Prior BDC or Call Center Experience
If you’re ready to be part of a dynamic and growing team with great earning potential, apply today and take the next step in your career with Annunziata Auto Group!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Experience:
- BDC: 1 year (Required)
Work Location: In person
Salary : $17 - $18