In-Home Care Branch Supervisor

Anova Health Care System is seeking a highly organized, detail oriented, experienced Home Care professional, with a sense of urgency, and desire to make an impact on our Seniors and employees lives, in our Carnegie, PA location.

Do you have experience scheduling 40 or more field-based caregivers, managing the schedule for client's shifts, updating plans of care, and matching appropriate staff in a 24/7 work environment?

This is an opportunity to work with varied clientele and caregivers, and evaluate their skills to make the best match. The ideal candidate will have a strong work ethic, take charge, be resourceful, and communicate effectively to ensure the caregivers and clients are set up for success.

You are empowered to BE creative and bring new ideas! Come on board and grow with us!

We Offer:

• Supportive team environment
• Competitive pay with direct deposit
• Mileage reimbursement
• Health, Dental, and Vision Benefits
• Employee sponsored Aflac plans
• Paid Time Off
• 401k Matching Savings Plan
• Professional Development Assistance

As a Branch Supervisor with Anova you will:

• Recruit and onboard new caregivers
• Create and maintain client/caregiver schedules
• Schedule client visits according to care plans and staff availability
• Communicate new assignments and/or schedule changes to caregivers and clients effectively
• Communicate with Field Supervisor for new cases and supervisory needs
• Maintain staff and client database – document client/caregiver care notes in real time, enter in new client/caregiver information
• Ensure authorizations and compliance are met per insurance requirement
• Identify and address scheduling issues (i.e. call offs, no shows, EVV, etc.)
• Manage caregiver and client "Expiration items" - any item that needs to be renewed i.e. - annual TB screening, driver's license, etc.
• Document important client and caregiver events in software (accidents, emergencies, dereliction of duties, hospitalizations, change in client condition, etc.)
• Work under time pressure and manage multiple demands simultaneously
• Audit and approve Caregiver Time Cards
• Input data into payroll spreadsheet
• Update management on important issues, caregiver / client concerns
• Manage the “On Call”, after hours phone on a rotating basis
• Run reports; hours scheduled, missed visits, caregiver/client concerns, recommend caregiver of the month
• Comply with state, local, and insurance requirements
• Work well with team members

Qualifications and Skills:

• Minimum of 1 year; home care scheduling and /or logistics experience
• Demonstrate exceptional customer service skills
• Must be flexible, quickly adapt to changes, and able to multitask
• Highly organized with a dedication to follow through and an ability to proactively anticipate needs
• Maintain a calm demeanor when working to meet tight deadlines
• Ability to thrive in a fast-paced, detail-oriented environment
• Reliable, punctual, with own transportation
• Be decisive, find solutions and resolve conflict

This is a daylight, Monday - Friday, 8:00am-4:30pm position.

We know that our people are our most important asset, therefore we heavily invest in the well-being of all our staff. We respect that you have your own lives outside of your jobs, therefore we want you to maximize your outside time while still feeling connected with our community. We do this by making the moments you spend with us count.

Anova Health Care Services is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Scheduling: 1 year (Preferred)
• Home Care: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $35,000 - $50,000