What are the responsibilities and job description for the Collections Assistant position at Antonio Strad Violin?
Job Description:
Are you a strong communicator looking for a flexible, part-time role? We’re hiring a Part-Time Collections Assistant to support our team by following up on overdue accounts. This role is ideal for someone who is persistent, detail-oriented, and comfortable making phone calls in a professional setting.
Key Responsibilities:
- Make outbound calls to follow up on overdue accounts and smaller balances.
- Document call outcomes and update account notes in our system.
- Assist with sending follow-up emails, letters, and payment reminders.
- Support the collections team by handling overflow calls and light administrative tasks.
- Maintain a professional and courteous tone when speaking with customers.
What We’re Looking For:
- Previous experience in collections, customer service, or call centers is a plus.
- Strong verbal communication skills and persistence.
- Ability to work independently and maintain attention to detail.
- Comfortable making phone calls and handling objections.
What We Offer:
- Flexible hours: /- 20 hours per week, including Saturday as needed.
- A supportive team and an opportunity to grow into a larger role if desired.
How to Apply:
Submit your resume, and let us know your availability. If you’re motivated, professional, and persistent, we’d love to have you on our team!
Job Type: Part-time
Pay: From $18.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $19