Assistant Manager - Outlaw

General Summary

The Assistant Manager is responsible for assisting the restaurant manager in profitably operating the restaurant within the practice and procedures established by company operations. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits and employee development.

Essential Duties and Responsibilities

• Assists the Restaurant Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment.
• Assists in achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result.
• Develops and coaches hourly employees on brand standards, corporate policies, and procedures, and other guest focused programs / activities to meet or exceed guest service standards.
• Works with Restaurant Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards.
• Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of the Restaurant Manager; recommends corrections; and participates in their execution as required.
• Works with the Restaurant Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
• Monitors that proper security procedures are in place to protect employees, guests and company assets.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen, dining areas and restrooms.
• Works to create and maintain an enjoyable and respectful environment for our guests and employees.
• Maintains compliance with all employment policies and brand standards to include all state, local and federal regulations.
• Follows management cash handling, inventory, and other operational procedures.
• Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed.
• Maintains and implements a strong commitment to guest satisfaction.

Knowledge, Skills, and Abilities :

Physical Demands of the Job

Education and Experience

Assignment of Duties

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME.

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