Customer Service Manager

AO Globe Life is looking for a customer service manager to join our team in Illinois. AO Globe Life is looking for a Customer Service Manager to join our team. This role is an exciting opportunity for motivated individuals who want to begin their careers in the life insurance industry , with the potential to grow from an Agent into leadership roles . This person will drive customer satisfaction by fielding inquiries, addressing client needs, and maintaining extensive product knowledge. Success in this role comes with the added benefit of commission-based earnings , offering unlimited income potential. The ideal candidate has a customer-first mindset, a passion for learning, and is eager to deliver high-quality service while advancing within our organization. Responsibilities Start as an Agent and Grow : Learn the fundamentals of life insurance sales and customer service before progressing to leadership opportunities. Consult on Customer Success : Advise clients on how to make the most of their life insurance coverage and tailor solutions to meet their needs. Maintain Working Product Knowledge : Act as a life insurance expert, providing accurate, up-to-date, and strategic information to clients. Drive Results : Deliver exceptional service that fosters customer loyalty and ensures client satisfaction. Requirements 1-2 years of experience in customer service or client success roles is preferred but not required. Strong written and verbal communication skills. Ability to address complaints and issues with effective solutions and a positive attitude. Passion for delivering exceptional service and helping clients secure peace of mind through life insurance. Excellent time-management and prioritization skills. Willingness to learn, grow, and advance into leadership positions. Why Join AO Globe Life? Career Growth : Begin as an Agent and work your way up to leadership roles with guidance and support. Commission-Based Income : Enjoy unlimited earning potential with competitive, performance-driven pay. Comprehensive Training : Gain access to top-tier training and mentorship programs to accelerate your career. Flexible Work Environment : Work remotely with the freedom to manage your own schedule. Meaningful Impact : Help clients secure their futures and protect their families through tailored life insurance solutions. If you’re looking to build a rewarding career in the life insurance industry with a company that values growth, leadership, and customer satisfaction, we want to hear from you! Apply now to start your journey with AO Globe Life and turn your potential into success. Powered by JazzHR