Administrative Operations Manager

Are you interested in a combination of management responsibilities and support functions? Want to report directly to the Administrative Operations Leader in a fast-paced environment? If so, this may be the job for you!

Aon is looking for an Administrative Operations Manager (AOM). This is a full-time, office-based role located in our Chicago office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

How this opportunity is different

We will guide you in partnering with business leaders and other colleagues to assess staffing levels, balance and delegate workloads, and ensure that appropriate administrative skill levels are in place. As a key player in the development of our internal talent, you will feel as a meaningful member of team as you help recruit, onboard, train and develop personal growth opportunities for our colleagues. Don't worry... we will help you make the connections with our business groups to support you!

What the day will look like

Lead, develop, and coach a cohesive team of Administrative/Executive Assistants, including facilitating unit meetings, providing one-on-one coaching, fostering a team atmosphere, and handling performance challenges. A fun aspect of the role includes preparing and producing presentations and correspondence and related material, including editing for grammar, punctuation and clarity. Other responsibilities:

• Coordinate complex meeting logistics on- or offsite, which may include budgeting, travel arrangements, room reservations, meeting room logistics and materials, and catering
• Exercise self-directed prioritization of work and projects, demonstrating measurable progress through open communication with leaders and team members
• Handle email, time recording, full calendar management, research, or other special projects
• Calibrate talent and compensation among unit
• Interact effectively with leaders, clients, colleagues, maintaining professionalism at all times

Key Background

Colleagues with 3-5 years of relevant experience in administrative support and advanced-level computer literacy in Microsoft Office Suite and other programs will be most successful in this role. Prior management experience will help new colleagues excel, as will excellent problem-solving skills with the drive to respond to requests promptly and act proactively. A few additional traits to consider:

• Attention to details with strong follow-up skills; this often requires a level of decisiveness and good judgment
• Self-motivated teammate with the ability to work independently under minimal direction
• Demonstration of excellent interpersonal, management and organizational skills, which lead to superior customer service and quality/accuracy focus

Education:

High school diploma or equivalent; associate or bachelor’s degree a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $80,000 - $95,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of Chicago, Illinois The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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Salary : $80,000 - $95,000