Association Administrator

Job Overview

Position based in Raleigh, NC but allows for hybrid remote/in-person.

Coordinates administrative functions of the association. First point of contact for members. Provides administrative support to Executive Director and staff as needed. This position requires flexibility to meet the scheduling demands of the association and may require working mornings, evenings and/or weekends, which may or may not be away from the office. 

Specific Responsibilities & Duties

• Support Executive Director as directed, including but not limited to:

- Coordinating visits with affiliate associations 

- Monitoring calendar for conflicts and providing updates when calendar is updated

- Assist in preparing items for Board of Director meetings – agenda, minutes, financial report, etc.

- Securing locations/food for board meetings and communicating logistical details with members of the Board of Directors 

- Tracking affiliate associations’ event calendars and coordinating Executive Director, or other staff members’, meetings with affiliate associations

- Tracking and reporting of expenses and mileage

• Perform general office clerical duties 
• Mail retrieval, sorting and coding of invoices, accounts receivable monitoring and collections
• Provide services/information in response to member requests including monitoring the association’s general email account, assisting members with event registrations and checking the association’s voicemail regularly throughout the day. 
• Maintain member database in Novi management system, including reviewing and approving new member signups and updating member information, as needed.
• Update and correct member information including ongoing outreach to increase accuracy of member data.
• Track and replace office supplies as necessary to avoid interruptions in standard office procedures.
• Ensure the maintenance of office equipment, as needed.
• Assist with the execution of AANC’s annual conference, events and education activities as needed.
• Support AANC staff as directed, including but not limited to pre-conference preparations, on-site setup for events, coordination with volunteers, communication with stakeholders.

Knowledge, Skills & Abilities

• Customer service attitude
• Strong writing, verbal, and presentation skills required.
• Excellent organizational and project management skills required. Excellent attention to detail.
• Deep commitment to client service and the ability to multi-task, prioritize, follow up, meet deadlines, and work successfully in a fast-paced environment required. 
• Strong interpersonal skills, demonstrated initiative, positive attitude and the ability to work both independently and within a team required.
• Energetic, eager to work collaboratively, interest and ability to serve a highly diverse constituency and work in partnership with other nonprofits and the business community.
• Proficiency in Microsoft Office products, with online meeting platforms (Zoom, Teams, etc.), and with office equipment (printers, copiers, postage machine, etc.)
• May require occasional travel by car to association events, training or other business needs. Moderate to heavy lifting may be required from time to time, particularly in annual conference and event preparations. Access to a vehicle and a valid driver’s license are required, as well as flexibility to work some evening events.

The Apartment Association of North Carolina is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.

Education/Certifications Required

• High School Diploma required. Associate/Bachelor’s degree preferred.

What We Offer

AANC provides a competitive compensation and a comprehensive benefits package that includes health, dental, vision insurance, retirement savings plans, generous paid time off, and opportunities for professional growth.

Interested applicants may submit a resume and cover letter to Jon Lowder, Executive Director, via email at jon@aanconline.org. 

About Apartment Association of North Carolina

The Apartment Association of North Carolina is statewide organization dedicated to leading and supporting its members' ever-changing needs through regulatory and legislative advocacy, industry education and communication.