Instructional Designer/ Training & Development

Duties:

• This position is responsible for developing organizational development and training solutions pertaining to Media Exchange.
• The focus of this role is developing training materials and tools supporting retail training initiatives lead by a Sr. Manager of Learning and Development.
• Complete learner, environmental and task analysis working clients at all levels (through interactions with individual contributor through Director level).
• Design appropriate learning strategies through identification of learning objectives and subsequent content development to support each objective.
• Develop training solutions in a variety of formats (self guided, instructor led, web based Implement change management, marketing, and communication strategies as needed.
• Design, develop and implement the pilot to test training solutions and complete resulting revisions.
• Complete all program deployment activities to include LMS, TTT, rollout schedule, facilitator selection and communication to the audience.
• Execute program measurement strategy to evaluate the impact of training

Education:

• A minimum of a BA/BS is required

Experience:

• 3-5 years experience in Instructional Design
• Must have 1 years experience with Info Mapping (FS Pro)
• Nice to have would be PMP
• Multi-unit retail experience preferred
• Able to understand client businesses and training needs and to be creative in identifying training solutions
• Strong communication ability both written and verbal to interact with all level of the organization including store teams, field management, internal CSC individual contributors, Managers and Directors