Intake Coordinator

General

Intake Coordinator responds to Client (s) / Patient (s) and
Referral (s) need (s), including the following:
1) producing billable orders from intake to invoicing
2) answering phone calls, Responding to fax (s) and email request (s)
3) attentive to timeliness in follow-through of required documentation

Responsible To

Intake is directly responsible to Appalachian Medical llc Member (s) /
Manager (s) and other manager (s) above them as defined in the company's organizational chart.

Educational Qualifications/Experience

 Should have a high school diploma or G.E.D. with a minimum of 2 years of CSR ex- experience

 Able to function as a polite and cooperative team member with a positive attitude

 Good computer skills
 Good oral and written communication skills
 Detail oriented
 Able to work independently with minimal supervision
 Able to handle multiple tasks with numerous interruptions.

Physical Qualifications

 In an average 8 hour day the employee lifts/carries up to 20 pounds frequently.
 In an average 8 hour day the employee stands/walks 2 hours.
 In an average 8 hour day the employee sits 4 hours, including data entry/phone work.
 In a average 8 hour day the employee drives 2 hours
 The employee lifts/carries up to 50 pounds maximum.
 The employee must be neat and clean in accordance with the employee handbook

On Call

 Periodically available for non-office hours.
 Willing to be trained in pertinent area of equipment/supplies.
 Good driving record.

Responsibilities and Duties

 Sales order entry
 Monitor / resolve outstanding sales order report (s), ensuring timeliness of order confirmation.
 Monitor / resolve Prior Authorization report (s), ensuring all orders requiring a prior authorization are entered in the system and flagged for PA, and are followed in a timely manner to ensure lower DSO.

Customer Service Description con’t

 Monitor/resolve CMN Past Due reports with a goal of no CMNs over 30 days aged.
 Coordinate with other team members (s) to ensure all paperwork is accurate / corrected in order to produce a billable package for reimbursement.
 Reliable transportation to and from work
 Other duties as assigned by the Manager (s) above Customer Service

Position Status

Intake Coordinator position is full-time, defined as 40 hours a week. The hours are
Monday through Friday, 9:00 am until 5:00 pm. It may be necessary at times to change the hours of work to accommodate the needs of our customers.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Free parking
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid training
• Retirement plan

Schedule:

• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Medical office experience: 1 year (Required)

Language:

• English (Required)

Ability to Relocate:

• South Charleston, WV 25309: Relocate before starting work (Required)

Work Location: In person

Salary : $15