What are the responsibilities and job description for the Terminal Operations Manager position at AppleOne Employment Services?
Position: Terminal Manager Reporting to the General Manager for a premier organization focusing on intermodal and drayage transportation services. The organization has over 15 years of experience servicing the greater southeast markets with 170 plus drivers and 6 terminal locations. With an emphasis on professionalism, customer service, and teamwork the company has developed a superior reputation and is poised for continued growth.
The Terminal Manager is the senior leader in the terminal and is responsible for the overall operation of the facility including operations, customer service, financial performance, and employee development. They will lead the terminal staff to ensure the company’s goals and objectives are met while creating a productive and safe environment for employees and vendors. They are continuously assessing service delivery to make sure customer expectations are exceeded. Oversee distribution of transportation work. Evaluate transportation services, and implement changes where needed to improve service and contain cost. Act decisively to resolve problems. Ensure facility is always managed and operating properly for full productivity with the goal of scaling growth.
Background Required:
- Drayage Terminal Management (3-5 years)
- Experience managing Owner Operations
- Supervision (dispatchers, customer service, drivers)
- Established standard operating procedures & metrics
- DOT & OSHA Regulations / Hours of Service Regulations
- Knowledge of bills of lading, in gate/out gate, dock receipts, delivery orders, HazMat placarding
- Computer literate: Microsoft Office Suite (Power Point, Word, Excel)
- Education: High School Diploma
- Location: Savannah, GA
- Travel Percentage: 10%
Background Preferred (but not required):
- Financial (P & L, Forecasting, Budgets)
- Recruitment of Owner Operators
- Education: Bachelor’s degree
Other Essential Abilities and Skills:
- High Integrity and Moral Character
- Professionalism
- Teamwork
- Approachable and Engaging
- Service Minded
- Self-Motivated
- Entrepreneurial
- Effective communication (oral and written)
- Makes decisions in a fast-paced environment
- Conflict resolution
