What are the responsibilities and job description for the ServiceNow OCM Specialist position at Applied Thought Auditors & Consultants Inc.?
Job Details
Qualifications:
- Skills and Experience Requirements:
- Strong stakeholder / client management skills, including the ability to influence and build consensus
- Excellent analytical and problem-solving skills
- Effective communication skills (written and verbal)Skills and Certifications
Top Skills:
- Bachelor's degree with at least 5 years of OCM experience
- OCM experience in ServiceNow engagements is a plus. OCM experience is mandate.
- Minimum of 4 years of experience in business process consulting or analysis, with a focus on IT service management systems, preferably including experience with ServiceNow.
Preferred Certifications :
- Relevant PROSCI certifications in OCM.
- ITIL v3 certification
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