What are the responsibilities and job description for the Astroturf Customer Service Project Adminstrator position at Apt Acquisition Construction Corp?
Customer Service - Project Administrator
Project Administrator duties and responsibilities include providing administrative support to ensure efficient operation of the Customer Service division. Supports all team members through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all duties are completed accurately and delivered with high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. The Customer Service Project Administrator will report to the Executive Director of Customer Service.
Responsibilities:
- Handle multiple projects
- Reply to email, telephone or face to face enquiries as assigned
- Support warranty and operations with administrative duties
- Review, approve and receive invoices
- Track and submit billings each month (to include STR buy-backs)
- Utilize (and keep organized) company software and systems including OneDrive, ProEst and Wrike
- Estimate and administrate projects under 30,000 SF
- Collaborate with team members in compiling job-related documents, including material lists, roll orders, etc.
- Handle sensitive information in a confidential manner
- All other duties as assigned
Requirements:
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office