What are the responsibilities and job description for the Astroturf Customer Service (Service Sales) position at AstroTurf?
Job Details
Level: Experienced
Job Location: Abutment - Dalton, GA
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Travel Percentage: Negligible
Job Shift: Day
Description
AstroTurf Customer Service (Service Sales)
The primary function of this role will be to service AstroTurf existing customers, direct customers to correct regional teams, and promote AstroTurf services.
Duties:
- Cold Calling Existing Customers
- Building out AstroTurf Database with correct customer information
- Taking all calls that come into the AstroTurf 1800 # and providing service or directing call to correct regional team member.
- Marketing blasts to all customers as directed by Marketing
- Marketing Promotions
- Service Specials
- General AstroTurf Updates
- Reporting on Maintenance Sales that are driven by extended outreach to customer network
- Sending out AstroTurf Warranties and tracking warranty timeline in customer database.
- Sending Field Lists to Sales Team of Existing Customer list with fields going out of warranty.
Qualifications
Requirements:
Education: Bachelor’s Degree
Skills: Microsoft Office ( Word, Excel (Reporting), Power Point), Basic Computer Skills
Experience in customer service
Strong Communication Skills
Travel: 5%
Location: Dalton, GA
