What are the responsibilities and job description for the Front Desk Receptionist position at Aqua by American Beech Hotel?
Job Overview
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires a proactive individual with excellent communication skills and a strong ability to multitask in a fast-paced environment.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls promptly, ensuring proper phone etiquette is maintained.
- Manage incoming and outgoing correspondence, including emails and packages.
- Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
- Assist with office management tasks, including scheduling appointments and packages with vendors, and maintaining inventory
- Set up wine tours and special anniversary and birthday packages
- Handle customer inquiries and resolve issues with a focus on delivering outstanding customer service.
Requirements
- Proven experience in a front desk or receptionist role is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficiency in Google Suite and other office software applications.
- Excellent verbal and written communication skills.
- Demonstrated ability to maintain professionalism in all interactions.
- Familiarity with office management procedures is advantageous.
- A positive attitude and a willingness to learn new skills are essential.
- Prior experience in customer service or administrative roles is highly valued.
Join our team as a Front Desk Receptionist where you can make a difference by creating a welcoming environment for our guests while supporting the operational needs of the hotel.
Job Type: Part-time
Pay: From $18.00 per hour
Schedule:
- Evening shift
- Morning shift
Ability to Commute:
- Aquebogue, NY 11931 (Required)
Ability to Relocate:
- Aquebogue, NY 11931: Relocate before starting work (Required)
Work Location: In person
Salary : $18