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Customer Service Manager

Aqua Techs Pools and Spas LLC
Albuquerque, NM Full Time
POSTED ON 1/27/2025 CLOSED ON 3/27/2025

What are the responsibilities and job description for the Customer Service Manager position at Aqua Techs Pools and Spas LLC?

Benefits/Perks
  •  Bonus based on performance 
  • Competitive Compensation
  • Comfortable work environment 
 
Job Summary
We are seeking an office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings. taking phone calls, paying invoices, invoicing clients, managing customer service,  and simple maintenance of office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.


Responsibilities 
  • Maintain calendar of appointments and meetings
  • Design the office layout with efficiency and organization in mind
  • Collaborate with service scheduler 
  • Maintain office equipment in good working order with the assistance of the IT department
  • Pay and record invoices
  • Create and collect service invoices 
  • Manage customer service 
Qualifications
  • High school diploma/GED required, some college preferred
  • Previous experience as an Office Manager or similar position preferred
  • Understanding of office equipment, systems, and procedures
  • Skilled in Microsoft Office, Excel, and Outlook
  • Skilled in Quickbooks Online
  • Excellent time management skills and ability to prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Excellent verbal and written communication skills

Salary : $16 - $22

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