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Operations Support Administrator

ArborMetrics Solutions, LLC
Asheville, NC Full Time
POSTED ON 3/14/2025 CLOSED ON 4/12/2025

What are the responsibilities and job description for the Operations Support Administrator position at ArborMetrics Solutions, LLC?

Description

Operations Support Administrator

Seeking a motivated and skilled Operations Support Administrator to provide support staff duties, and clerical administrative assignments, and perform technical support tasks as directed to augment the Project Management Office.

Job Type:

  • Full-Time, Non-Exempt

Benefits:

  • Health & Dental Insurance.
  • 401K with Company Match.
  • Paid holidays/sick leave/vacation/disability.
  • Safety Incentive Bonus.
  • Company Vehicle/Computer/Phone.
  • WFH opportunities are available depending on the position.
  • Openings vary between union and nonunion positions. Above benefits are provided to nonunion employees through AMS. Union positions receive benefits through union and not AMS, which may differ from those outlined above.

At ARBORMETRICS we are always looking for people with knowledge of local trees and vegetation, good communication and computer skills, a valid driver's license, and the ability to work independently safely, and efficiently.

ARBORMETRICS specializes in combining the power and expertise of our people, software, and hardware into mobile workforce solutions that streamline your vegetation management program.

Essential Functions & Responsibilities:

  • General office duties such as answering phones and emails, file maintenance, accounts payable, email correspondence, etc.
  • Direct inquiries to the appropriate staff and resolve complaints.
  • Assist with maintenance of confidential employee files, drug screenings, motor vehicle reports (MVRs), and background checks.
  • Maintenance of various record types including fuel cards, IRP license plates, vehicle assignments, AMS phone usage and ordering, pesticide licenses by state, and safety conference records.
  • Assist management with shipping and coordination of trade shows and college fair materials.
  • Purchasing card maintenance, ordering/assigning, and expense reports for multiple members of management and field employees.
  • Respond to public concerns and call-in questions.
  • Management of AMS shipping account with FedEx.
  • Office and field supply ordering and tracking.
  • Provide support and assistance on special projects as assigned by management.
  • Office Support to field staff.
  • Data management and data entry associated with internal project management.
  • Performs other related work, as assigned.

Minimum Qualifications:

  • Must be 18 years of age or older.
  • Working knowledge of Microsoft Office including Word, Teams, Excel, and Publisher.
  • Excellent communication skills.
  • Strong teamwork mentality and participation
  • Motivated and organized in work habits.
  • Ability to learn new computer platforms for tracking, invoicing, and other responsibilities.

Education & Experience

  • 2 years of applicable work experience preferred.

Pre-Screen

  • Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

License & Certifications:

  • Valid Driver's License Required.

Physical Requirements:

  • RARE(less than 10%): stooping, kneeling, squatting, body twisting, crawling, lifting up to 10 lbs., lifting up to 50 lbs., depth perception, color vision, climbing ladders, climbing stairs, balancing, sense of touch, seeing distant, lifting, pushing, pulling.
  • OCCASIONAL(up to 33%): standing, walking, reaching, range of motion, carrying, manual dexterity.
  • FREQUENT(up to 66%): gripping.
  • CONTINUOUS(up to 100%): sitting, seeing, reading, hearing-speech language, speaking clearly.

Safety

Due to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must have sufficient eyesight to judge distance/coordination of equipment and tools, be able to maintain attention and concentration for extended periods, be able to withstand exposure to all kinds of weather while completing work assignments, be able to wear personal protective equipment as necessary, be able to enter and exit a vehicle numerous times a day, have the endurance necessary to traverse various terrain, be capable of performing job duties throughout a standard 8- or 10-hour day, be able to communicate with others, read, write, and comprehend written/verbal job instructions and information, and communicate and handle conflict professionally.

  • Works in all temperatures and weather
  • May work around excessive noise from machines, chain saw, wood chippers, and other equipment with hearing protection
  • May be exposed to nature i.e., irritating plants and biting or stinging insects, and dust
  • May work on unlevel terrain
  • May be exposed to dogs and other animals

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Benefits

We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Please Note:

  • All job offers are subject to pre-employment drug screening and a background check.
  • Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.

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