Account Supervior, Shopper Marketing

Company Description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Overview

An Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership bridging executional excellence and strategic initiatives. The Account Supervisor partners across disciplines delivering high-quality, cost-effective results. Exceptional business acumen, solution-oriented mindset and the ability to develop great relationships are critical. Crafting clear, focused stories and always having a grounded point of view is essential. As a new manager, the Supervisor will contribute to mentorship and growth of other team members.

• Manage complex, interrelated projects that span multiple areas or departments and manage workflow
• Craft clear, compelling stories in partnership with Planning that inspire business driving creative briefs (and be able to help others do this)
• Strong understanding of the digital activation landscape and how to leverage for 360 retail plans
• Master of synthesizing meetings, capturing key takeaways, and providing clear direction to teams
• Anticipate questions from clients or internally, and be prepared with solves
• Elevating to strategic creative, people management and ownership
• Serve as coach, mentor and sounding board to those below you and be the right hand of those above you
• Master of the art of client management & team development
• Bridging executional excellence and strategic prowess
• Compels a team toward a common purpose through effective communication
  
  

Responsibilities

Responsibilities:

• Drive creative to connect to overarching strategy
• Help to reframe and guide to new themes or ideas
• Identify creative, business and exposure opportunities
• Have line of sight and input to scope
• Consult on scope reconciliation
• Working understanding of P&L and factors driving to get to the client margin
• Understands financial implications of production decisions
• Leverages expertise and experience when sharing POV
• Identifies opportunities to incorporate sister agencies and ensures strategic alignment
  
  

Management & Leadership

• Managerial expectations with Business Leadership team members
• Sets clear and regular performance expectations for employees at all levels
• Brings team together for regular meetings with an organized and productive approach
• Initiates 1x1 meetings with Direct Reports and Supervisor
• Serves as a mentor and coaches staff in taking independent action
• Demonstrates a poised, credible, and confident demeanor that reassures others and commands respect
• Leads by example prioritizing cross-discipline partnerships
• Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and agency staff that is involved
  
  

Qualifications

• 6 years experience
• Works seamlessly across agency functions
• Manages conflict in a way that moves the team forward
• Approaches each assignment with curiosity, open-mindedness and forward-thinking
• Shares information, ideas and opinions in a way that contributes to solutions
• Collaborative team member that actively seeks out and tries to understand the opinions of others
• Listens well, effectively communicates, informs and involves others to achieve shared objective
• Passionate about ideas, brands, the agency and our client’s business
• Looks for opportunities to expand current relationships
• Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results
• Is comfortable with uncertainty, change and pressure
• Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions
• Stays abreast of industry, client and category trends
• Generates and pursues innovative ieas to improve the client’s and the agency’s business
• Works to pursue the best creative ideas and creates an environment supportive of the best creative
• Acts in accordance with a set of world-class professionals and personal standards
  
  

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
  
  

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $81,690 - $96,140 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/14/25.