NY Agency Service Representative - Westcor Land Title Insurance Company

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Position Summary:

Under the general supervision of the Regional Manager, assists in the administration of day-to-day office-related activities, including NY remittance typing, requisitions, supplies, policy shipping, etc.

Essential Functions:

· Intakes and sorts daily office mail and incoming correspondences, and prepares daily outgoing mail and shipments

· Orders and maintains all necessary office supplies

· Performs document retrieval when necessary

· Assists with monthly record retention of agents licensing renewals

· Prepares Indemnities as directed by Underwriter or Counsel

· Receives and processes questions about Agent Authorization Letters

· Responsible for tracking agent’s E&O renewals

· Answers telephones in a prompt, courteous, and efficient manner. Directs callers to the appropriate person or area and captures accurate messages. Responds to internal inquiries.

· Remains informed and prepared to provide information about the location of personnel who are outside of the office and how they can be contacted

· Participates in special projects and miscellaneous duties as assigned by management

Competencies:

· Ability to establish priorities and meet deadlines

· Ability to apply basic principles of title insurance

· Ability to apply basic principles of accounting

· Solid knowledge of word processing software

· Ability to maintain filing systems

Reasoning Ability

· Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Note: This job description is not intended to be an exhausted list of duties, responsibilities, or qualifications associated with the job.

Westcor offers some great perks:

• Health, dental, and vision benefits
• Employer paid disability and life insurance
• Flexible spending accounts
• 401K with company match
• Paid time off and company paid holidays
• Wellness resources

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