What are the responsibilities and job description for the Chore Services Specialist position at Area Agency On Aging of Pasco-Pinellas Inc?
Job Description
Job Description
Job Summary :
Responsible for assessing and prioritizing clients; arranging, and monitoring service delivery, vendor monitoring, and vendor agreement preparation.
Duties and Responsibilities :
- Responsible for responding to referrals; assessing, and screening clients for service provision; and prioritizing clients based on need and policies and procedures.
- Authorize services, arrange for service provision, and monitor vendor delivery of service.
- Assist with analyzing billing for services for the assigned group of service providers.
- Maintain open line of communication and coordination with the ADRC, OAA Providers, and other community entities to receive referrals and refer clients for other needs.
- Track service provision for appropriate timeframe of service delivery.
- Assist with completing client satisfaction surveys.
- Maintain accurate and current case files on each client as well as accurate data in both eCIRTS and Excel databases.
- Assist with the maintenance of waitlist and active client spreadsheets including demographics, targeting criteria, and other pertinent information.
- Assist in the vendor reconciliation and billing process.
- Collaborate with vendor agencies to ensure accurate billing and record keeping.
- Assist with verifying documents and billing for completeness and compliance with applicable program guidelines.
- Use various software applications, such as spreadsheets and databases to assemble, manipulate and / or format data and / or reports.
- Complete home visits and telephonic contract to ensure quality of services delivered.
- Post information in eCIRTS database included but not limited to assessments, service plans, service authorizations, activities, and notes.
- Maintain client confidentiality, protected personal health information, and ensure secure storage of client records and information.
- Maintain professional skills for communicating with the public, professionals, and staff.
- Other duties as assigned by Assistant Director of Programs.
Education :
High School / GED and experience with administrative support services. Experience working in a non-profit / human service / social services organization a plus.
Skills / Qualifications :
Special Requirements : Must pass DOEA Level II criminal background screening; must sign Medicaid Attestation Payroll Form per Department of Elder Affairs / AAAPP requirements. Must sign SMMCLTC Program – Prohibited Activities.
Equal Opportunity Employer :
At AAAPP, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.Accordingly, the purpose of this policy is to reinforce our commitment to the creation and maintenance of a diverse workplace where equality, respect, and consideration for one another are the norm.
No phone calls.
DF / SF WP EOE
Job Type : Full-time
Salary : $20 per hour
Benefits :Schedule :
Work Location :
Salary : $20
