What are the responsibilities and job description for the Configuration Manager - Los Angeles Air Force Base position at ARES Enterprise?
Job Description
Job Description
Description :
The Configuration Manager will be responsible for maintaining configuration control for IT devices operated and managed under this contract. This includes ensuring compliance with Air Force and Department of Defense (DoD) cybersecurity requirements while overseeing configuration changes, compliance reporting, and software deployments. The Configuration Manager will ensure all documentation and processes align with AFI 17-130, Cybersecurity Program Management, TO 00-33A-1001 – General Cyberspace Support Activities Management Procedures and Practice Requirements, and Defense Information System Agency (DISA) Security Technical Implementation Guides (STIGs).
The primary responsibilities of this role include reviewing all applicable directives such as Maintenance Tasking Orders (MTOs), Notices to Airmen (NOTAMs), and Time Compliance Network Orders (TCNOs) to determine their impact and ensure compliance. The Configuration Manager will manage automated and mass software deployments, oversee group policy settings and configurations, and report compliance to the Information Assurance (IA) team. Additionally, the role includes maintaining and updating the Configuration Change Database to document and track system changes effectively.
This role also requires Above Core Software Management, providing support for non-core software. The Configuration Manager will update and maintain several custom software applications and tools, including but not limited to Desktop Configuration Manager, Compliance Tracker, Server Manager, Software License Inventory Manager, Cisco VoIP Manager, Account Aging, and the Computer Security Management Tracking System (CSMTS). The Configuration Manager will coordinate annually with customers of these applications and tools to validate their continued requirement and submit a report on findings to the SCO Flight Chief and Contracting Officer’s Representative (COR) by January 31st each year.
The Configuration Manager will also be responsible for Tier 3 Support, providing advanced troubleshooting of workstations and performing specialized hardware evaluations. Additionally, they will assist in computer forensics investigations in coordination with lawful authorities such as the 61st Security Forces Squadron (61 SFS), Judge Advocate General (JAG), Air Force Office of Special Investigations (AFOSI), Inspector General (IG), and the 690th Network Support Squadron (690 NSS).
Another critical function of this role is Maintenance Management, ensuring that all IT equipment is functioning optimally at all times. The Configuration Manager will develop, implement, document, and maintain a standardized maintenance program for contractor-supported government equipment. This program will align with DoD and Air Force guidance, industry standards, Original Equipment Manufacturer (OEM) service manuals, and AF Technical Orders (TOs), specifically TO 00-33A-1001, Chapter 7. Responsibilities will include overseeing recurring preventive maintenance and non-recurring priority maintenance such as installation, modification, troubleshooting, fault isolation, repair, replacement, system programming, and reconfiguration of IT equipment, systems, and networks.
Requirements :
Candidates for the Configuration Manager position must possess an active Secret Clearance and have a strong background in configuration management, compliance monitoring, and IT maintenance within a Department of Defense (DoD) environment. A bachelor’s degree in information technology, computer science, cybersecurity, or a related field is required, though equivalent work experience may be considered. The role requires a minimum of five years of experience in managing configuration control processes, ensuring compliance with DoD security standards, and overseeing software deployments in enterprise IT environments. Candidates must have experience working with DoD and Air Force IT compliance frameworks, including DISA Security Technical Implementation Guides (STIGs), the Risk Management Framework (RMF), and AFI 17-130, Cybersecurity Program Management.
The Configuration Manager will be responsible for reviewing and implementing directives such as Maintenance Tasking Orders (MTOs), Notices to Airmen (NOTAMs), and Time Compliance Network Orders (TCNOs) to ensure compliance with Air Force and DoD security policies. Candidates should have experience managing automated and mass software deployments, group policy settings, and compliance reporting processes. Strong technical knowledge of IT asset management tools, software license inventory management, and configuration change databases is required to ensure accurate tracking and documentation of system changes. Familiarity with enterprise-level configuration management practices, including monitoring and reporting compliance with security directives, is essential.
In addition to configuration management responsibilities, the role includes advanced troubleshooting of IT systems and tier 3 support for workstation and special hardware evaluations. Candidates should have expertise in diagnosing and resolving complex technical issues related to system configurations, software deployments, and policy enforcement. Experience working with cybersecurity teams to identify and remediate vulnerabilities, maintain security baselines, and ensure systems remain compliant with evolving DoD security requirements is preferred. The role also requires knowledge of maintaining and updating custom software applications and tools, including Desktop Configuration Manager, Compliance Tracker, Server Manager, and Cisco VoIP Manager.
The Configuration Manager will also support computer forensics investigations as needed, working alongside agencies such as the 61st Security Forces Squadron (61 SFS), Judge Advocate General (JAG), Air Force Office of Special Investigations (AFOSI), and the 690th Network Support Squadron (690 NSS). Candidates should be familiar with forensic investigation procedures and protocols, ensuring compliance with legal and security requirements when handling IT security incidents.
The role also involves developing, implementing, and maintaining a standardized maintenance management program for IT equipment in accordance with TO 00-33A-1001, Chapter 7. Candidates should have experience in preventive and corrective maintenance, system troubleshooting, fault isolation, and hardware / software upgrades. Knowledge of best practices for IT lifecycle management, including Original Equipment Manufacturer (OEM) guidelines and DoD maintenance standards, is highly desirable.
Preferred qualifications include industry certifications such as Certified Information Systems Security Professional (CISSP), ITIL Certification, or Microsoft Certified : Modern Desktop Administrator Associate. Experience working in a classified Air Force or DoD IT environment is strongly preferred, along with familiarity with the End User Device (EUD) configuration management process under the EITaaS FS BPA ORDER. Strong analytical and problem-solving skills, attention to detail, and the ability to work independently while coordinating with cross-functional teams are essential for success in this role.
This position is based at Los Angeles Air Force Base (LAAFB) in El Segundo, California, and requires on-site support during core business hours from 0700 to 1600 PT. While limited telework options may be considered on a case-by-case basis, the role primarily requires in-person presence. The Configuration Manager must also be available for occasional on-call support to address mission-critical IT incidents and ensure continued system compliance and performance.
