Senior Analyst - GTM

Firm Overview:

Ariel Alternatives, LLC is a private asset management firm affiliated with Ariel Investments, LLC. Ariel Alternatives is an enterprise newly conceived for the times and built on a four-decade-old foundation. We are on a mission to scale sustainable, market-leading, minority-owned businesses in high growth sectors, to solve Fortune 500 vendor diversity pain points while driving attractive private equity returns.

Co-Founders Leslie Brun and Mellody Hobson share a desire to make a positive impact by investing in the world they want to see. Every individual on the team - at all levels - plays a role that is critical to our firm’s success. We seek subject matter experts who are unapologetically themselves. We encourage our teammates to reach their full potential and give them the runway, support, and resources to succeed.

Ariel celebrates diversity and practices inclusion as a way to get work done – it’s in our DNA. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Ariel is committed to recruiting and retaining talented applicants, and to providing all employees with a workplace free from discrimination and/or harassment.

For more information, please visit https://www.arielalternatives.com/.

Position Summary:

Ariel Alternatives is seeking a motivated Sales Operations Specialist who is responsible for optimizing the efficiency and effectiveness of the sales team. This role involves analyzing sales data, developing and implementing sales strategies, and managing CRM systems to ensure accurate and up-to-date information. The specialist collaborates with various departments to streamline processes, improve sales performance, and support business growth. Key responsibilities include generating sales reports, identifying trends, and providing actionable insights to drive revenue. Strong analytical skills, attention to detail, and proficiency in sales software are essential for success in this role

This position is based in our New York City office.

Responsibilities:

• Maintain and manage accurate and detailed records in the Client Relationship Management System, and ensure sales teams are properly equipped with the right tools (reporting tools, Salesforce, HubSpot, etc.).
• Develop and deepen relationships at assigned focus firms with relationship management, research, platform, marketing, sales, and other firm leaders such as regional directors and their teams.
• Collaborate with research, consultant relations, client service, and sales colleagues to share market and business intelligence.
• Keen awareness of and compliance with all applicable industry regulations.
• Provide Overall Guidelines sales processes and workflows to improve efficiency.
• Collaborate with the sales and marketing teams to ensure alignment in strategies, goals, and targets.
• Identify and implement process improvements to maximize the effectiveness of the sales cycle.
• Ensure data integrity by updating sales records and ensuring accuracy in customer information.
• Generate reports and dashboards to track sales performance and provide actionable insights for the sales team.
• Prepare regular and ad-hoc sales reports to track key performance indicators (KPIs).
• Analyze sales trends and forecasts to provide insights that support strategic decisions.
• Assist in the creation of sales forecasts, territory management, and revenue projections.
• Provide administrative support to sales teams, including contract generation, pricing quotes, and proposal templates.
• Work with sales leaders to identify training needs and help create programs that enhance team performance.
• Support the onboarding of new sales representatives by providing training on sales tools and processes.
• Act as a liaison between the sales, finance, marketing, and customer service teams to ensure smooth operations.
• Coordinate with various departments to address issues related to sales execution, customer support, and contract administration.
• Assist in the management and implementation of sales campaigns, promotions, and incentive programs.
• Train the sales team on new tools, systems, or updates to enhance efficiency.

Qualifications:

Experience:

• 2 years of experience in sales operations, sales support, or a related role.
• Experience with CRM software (Salesforce, HubSpot, etc.).
• Strong data analysis and Excel skills.

Education:

• Bachelor’s degree in business, Marketing, or a related field (or equivalent work experience).

Skills:

• Minimum of 2 years of institutional sales related administrative experience.
• Prior experience in a business development environment strongly preferred.
• Track record of excellent written and verbal communication skills.
• Organized & dependable person with keen attention to detail.
• Self-starter who needs minimal supervision, exercises good judgement, basic reasoning skills and has the ability to multi-task without errors.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Knowledge of sales processes and the sales funnel.
• Commitment to excellence and delivering world class results.
• Proven ability to manage competing priorities with ease.
• Prior history of working with private and sensitive information and maintaining full confidentiality.
• Experience in investments/asset management is preferred.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
• Proficient in CRM systems a very strong plus.

Preferred:

• Familiarity with sales automation tools.
• Experience in report generation and business intelligence tools.

Key Characteristics:

• Strong Work Ethic: Demonstrates initiative and a proactive approach to responsibilities, taking ownership of projects but also asking for help as needed; requires minimal supervision
• Intellectual Curiosity: Exhibits a desire for continuous learning and poses insightful questions
• Entrepreneurial Spirit: Identifies opportunities for value creation and embraces new challenges
• Collaborative Mindset: Works well within teams, contributing positively to a culture of inclusion and collective problem-solving
• High Standards of Integrity and Ethical Conduct: Maintains ethical behavior and acts with integrity in all professional responsibilities

Base Salary:

$110,000 (dependent on skills, experience, and competencies)