What are the responsibilities and job description for the Scheduler position at Arizona Blood and Cancer Specialists?
Our practice is built on a foundation of clinical excellence, compassionate support, and commitment to helping our patients through very difficult times in their lives.
Every member of our team shares and is dedicated to our common goal of improving our patients' experience, lives and outcomes. This ambitious and important goal is what motivates the selfless, collaborative, courageous and exceptional people who make up our organization.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description
Arizona Blood and Cancer Specialists is a proud partner of OneOncology. OneOncology partners access the latest cancer research and treatment options to provide the best care for our patients close to home. This collaboration is driving the future of cancer care through a physician-led, data-driven, technology-powered, and patient-centric model improving the lives of everyone living with cancer.
Help us realize our mission and be a vital part of our continued success!
Responsibilities
Every member of our team shares and is dedicated to our common goal of improving our patients' experience, lives and outcomes. This ambitious and important goal is what motivates the selfless, collaborative, courageous and exceptional people who make up our organization.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description
Arizona Blood and Cancer Specialists is a proud partner of OneOncology. OneOncology partners access the latest cancer research and treatment options to provide the best care for our patients close to home. This collaboration is driving the future of cancer care through a physician-led, data-driven, technology-powered, and patient-centric model improving the lives of everyone living with cancer.
Help us realize our mission and be a vital part of our continued success!
Responsibilities
- Completes patient check-out including scheduling future appointments.
- Works directly with the provider and serves as the point person when the provider needs to contact a referring physician, specialist, patient, hospitalist, lab, etc.
- Obtains insurance authorizations and schedules diagnostic tests based on providers' orders.
- Serves as the point person when a patient has a question for the doctor during business hours.
- Answers phones, routes call to the appropriate staff, and accurately documents/relays messages
- Documents in the EHR where patients are sent for outside tests etc. to ensure clear direction for the medical records department to obtain result.
- Manages providers schedules and work with site manager/coordinator to resolve scheduling conflicts.
- Notifies provider of cancelled, missed, or re-scheduled appointments
- Performs other duties as assigned that facilitate efficient patient workflow and timely patient care.
- High School diploma or equivalent
- 2 years of experience in a busy hematology/oncology
- Familiar with medical terminology, procedures, and diagnosis
- Ability to prioritize and manage multiple tasks in a stressful environment while providing positive interactions with patients and outside entities.
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