What are the responsibilities and job description for the Account Analyst II (Biller-Collector) position at Arkansas Children's?
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES : Please apply via the internal career site by logging into your Workday Account (https : / / www.myworkday.com / archildrens / )and search the "Find Jobs" report.
Work Shift : Day Shift
Time Type : Full time
Department :
CC017090 Patient Financial Services
Summary :
Monday to Friday, 8 : 00 a.m. to 4 : 30 p.m. - Hybrid (after training, demonstration of competency, and director approval) - Expected Start Date : 05 / 01 / 2025
Account Analyst II supports Patient Accounts by ensuring the proper and timely billing of services, collection activities from third-party payers and guarantors, and ensures the proper posting of payments, denials, adjustments, refunds, and corrections. Provides prompt, accurate and courteous responses to customer questions and concerns. Offers auditing, education and support for Account Analyst I. Must be able to perform at an Account Analyst I at an Advanced level.
Additional Information :
- Monday to Friday, 8 : 00 a.m. to 4 : 30 p.m.
- Hybrid (after training, demonstration of competency, and director approval)
- Expected Start Date : 05 / 01 / 2025
AC2025
Required Education :
Bachelors Degree or Equivalent Experience
Recommended Education :
Required Work Experience :
Administrative Support - 2 years with 1 year in Patient Accounts
Recommended Work Experience :
Required Certifications :
Recommended Certifications :
Description
1. Performs the sub-duties of the corresponding Analyst I (Biller / Collector, AR Control, Self Pay Collector or Customer Service Rep).
2. Develops and implements improved processes within the Unit and Department to improve efficiency.
3. Performs additional duties assigned by their manager related specifically to their role as an Analyst II.
4. Auditing and education of Analyst I.
5. Analyzes and reviews adjustments and refund requests for accuracy in accordance to contracted reimbursement guidelines.
6. Performs other duties as assigned.
