What are the responsibilities and job description for the Dispatcher/Customer Service Representative position at Arkansas Copier Center?
Overview
Full Time Position open for Customer Service Rep/Dispatcher
Duties
Responsibilities include, but are not limited to, dispatching service techs, assisting with billing cycles, answering phones, and various other duties that come up during the day to assist the Service Director. Must be willing to cross-train with all other office personnel.
This is a friendly workplace environment so customer service skills and a positive attitude is a must.
Must be proficient in Microsoft Office applications (Word, Excel, etc). Typing skills are required.
Requirements
- Strong communication skills with the ability to articulate information clearly and effectively.
- Knowledge of shipping and receiving processes is beneficial.
- Ability to work collaboratively within a team environment while managing individual responsibilities.
- Excellent problem-solving skills with a customer-focused mindset.
- Prior experience in a customer service role is highly desirable.
Join us as we strive to provide outstanding service to our customers while fostering a positive work environment!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Why do you feel you would be a good fit for this position?
Experience:
- Dispatching: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Little Rock, AR 72209 (Required)
Ability to Relocate:
- Little Rock, AR 72209: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
