What are the responsibilities and job description for the Dispatcher / Customer Service position at CCS Transportation?
Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will be responsible for coordinating the movement of freight, managing shipping and receiving operations, and ensuring timely delivery of goods. This role requires strong communication skills and the ability to work efficiently in a fast-paced environment.
Duties
- Coordinate daily dispatch operations, ensuring timely and efficient movement of freight.
- Utilize logistics software such as OmniTracs, McLeod, and Samara to manage shipments.
- Monitor shipping and receiving processes to ensure compliance with company standards.
- Communicate effectively with drivers, brokers, and customers to provide updates on delivery schedules.
- Maintain accurate records of shipments, including tracking information and delivery confirmations.
- Collaborate with supply chain teams to resolve any logistical issues that may arise.
- Operate phone systems to manage incoming calls and provide assistance as needed.
Qualifications
- Proven experience in logistics or dispatching roles preferred.
- Familiarity with shipping and receiving processes is essential.
- Experience with freight management systems such as McLeod is a plus.
- Strong understanding of supply chain principles and practices.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure while maintaining attention to detail.
- Proficient in using various software applications related to logistics management.
- Strong problem-solving skills and the ability to stay positive and think critically in fast-paced situations.
Join our team as a Dispatcher where your organizational skills will play a crucial role in ensuring our logistics operations run smoothly!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Home daily
- Monday to Friday
Ability to Relocate:
- Conway, AR 72032: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $60,000