What are the responsibilities and job description for the Sales Manager position at Arlo Hotel DC?
Key responsibilities:
- Sales Strategy Development:Create and implement strategic sales plans to achieve revenue goals across all food and beverage outlets, including identifying target markets, pricing strategies, and promotional campaigns.
- Client Acquisition and Relationship Building:Actively prospect for new clients, network within the community, and build strong relationships with existing customers to generate repeat business and referrals.
- Sales Management:Manage the sales process from lead generation to closing deals, including conducting sales calls, preparing proposals, negotiating contracts, and handling customer inquiries.
- Event Sales:Focus on selling catering services for events like conferences, weddings, corporate functions, and private dining experiences.
- Collaboration with Operations:Work closely with restaurant managers, kitchen staff, and event planners to ensure smooth execution of booked events, including coordinating menus, dietary needs, and service details.
- Market Analysis:Stay informed about industry trends, competitor analysis, and market dynamics to identify new business opportunities and adjust sales strategies accordingly.
- Sales Reporting and Analysis:Track sales performance, analyze data, and generate reports to identify areas for improvement and make informed business decisions.
- Team Leadership:May lead a team of sales representatives, providing coaching, mentoring, and performance management to achieve sales goals.
Required Skills:
- Excellent communication and interpersonal skills to build rapport with clients and internal stakeholders
- Strong sales acumen, including negotiation skills and ability to close deals
- Knowledge of the hospitality industry, food and beverage trends, and event planning
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Proficiency in CRM software and sales tools
Typical Work Environment:
- Office setting with frequent interaction with clients, both in-person and over the phone
- May require occasional work outside of regular business hours to attend events or meet with clients
