Call Center Sales Trainer

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!

We're looking for a Sales Trainer to join our team! This position is based onsite in our Miami office.

Are you a charismatic and passionate teacher with the energy to inspire others to succeed? We are looking for a dynamic Sales Trainer to motivate, educate, and engage our remote sales team across the United States. This team is responsible for making 200 calls daily, and your mission is to equip them with the tools and techniques to thrive in a fast-paced, customer-focused environment. In addition to mastering sales techniques, you’ll train the team on our luxury scented diffuser product line, financing program, and strategies to overcome customer objections. If you’re a creative thinker who can captivate an audience and deliver memorable training experiences, we want to meet you!

What You’ll Do

• Engage and Inspire: Deliver high-energy, interactive virtual training sessions that captivate remote employees and keep them engaged from start to finish.
• Teach Our Product Line: Provide in-depth training on our scented diffuser product line, ensuring the team can confidently communicate product benefits, features, and the unique value of our offerings.
• Simplify Financing Programs: Train team members to effectively explain and sell our financing program to customers, simplifying the process and addressing customer concerns.
• Overcome Customer Objections: Equip the team with proven techniques to handle objections, build trust, and confidently close deals.
• Create Interactive Training Content: Design dynamic and engaging materials, including role-playing scenarios, multimedia presentations, and quizzes to ensure learning sticks.
• Onboard New Hires: Lead onboarding programs to integrate new team members into our company culture and prepare them for success.
• Master Salesforce Training: Ensure team members are proficient in Salesforce CRM, teaching them how to manage leads, track sales pipelines, and boost productivity.
• Evaluate and Refine: Continuously assess training program effectiveness using feedback, performance metrics, and team input, making improvements where needed.
• Collaborate for Success: Work closely with sales managers and leadership to align training with company objectives and identify areas for development.
• Stay Ahead of Trends: Keep up with industry best practices, Salesforce updates, and innovative training tools to deliver cutting-edge programs.

What Sets You Apart

• Dynamic Presentation Skills: You’re a confident and engaging speaker who can energize and inspire a virtual audience.
• Passion for Teaching: You’re driven to help others succeed, bringing enthusiasm and positivity to every session.
• Creativity and Innovation: You excel at creating interactive, engaging content that resonates with remote learners.
• Empathy and Connection: You adapt your training approach to meet the needs of individual learners, ensuring everyone feels supported.

What You Bring To The Table

• Proven experience as a Sales Trainer, with a focus on training remote teams.
• In-depth knowledge of sales processes, cold-calling strategies, and objection-handling techniques.
• Expertise in Salesforce CRM and a passion for teaching others to use it effectively.
• Experience with luxury or high-value products is a plus.
• Proficiency in virtual training platforms (e.g., Zoom, Microsoft Teams) and content creation tools (e.g., Canva, Articulate).
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Bachelor’s degree in Business, Sales, Communications, or a related field preferred.

Why Join Us?

• Be part of an innovative and fast-growing team where your contributions directly impact success.
• Play a key role in shaping the future of a high-performing remote sales team.
• Work with a luxury product line that transforms spaces and enhances lives.
• Competitive salary and comprehensive benefits package.

If you’re passionate about teaching, inspiring others, and helping teams achieve their full potential, apply now! Let’s create something extraordinary together.

Joining our team comes with a range of exciting benefits to support your health, well-being, and professional growth, including:

• Health coverage, including dental and vision insurance
• Life insurance
• PTO
• 401K
• Employee discount on our products and services.
• Fun and exciting company events.

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.