What are the responsibilities and job description for the Scheduling Coordinator position at Around The Clock Nursing?
Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, coordinating patient care plans, and ensuring efficient office operations within a dental or medical office setting. This role is crucial in providing excellent patient service and maintaining effective communication between patients and healthcare providers.
Responsibilities
- Manage and coordinate patient appointments using scheduling software such as Dentrix or Meditech.
- Ensure accurate coding of patient information, including ICD-9 codes, to maintain health information management standards.
- Collaborate with dental or medical staff to develop and implement care plans tailored to individual patient needs.
- Provide exceptional patient service by addressing inquiries, confirming appointments, and following up on patient care needs.
- Maintain organized records of appointments, cancellations, and reschedules to optimize office efficiency.
- Assist in the training of new staff members on scheduling protocols and office procedures.
- Support the overall operations of the office by performing additional administrative tasks as needed.
Requirements
- Previous experience in a dental office or medical office setting is preferred.
- Proficiency in scheduling software such as Dentrix or Meditech is highly desirable.
- Strong understanding of health information management practices and coding systems, including ICD-9.
- Excellent organizational skills with a keen attention to detail.
- Ability to communicate effectively with patients and healthcare professionals.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
- Familiarity with care plans and patient service best practices is a plus.
If you are passionate about providing quality care coordination and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Scheduling Coordinator.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Education:
- High school or equivalent (Required)
Location:
- Allentown, PA 18103 (Preferred)
Ability to Commute:
- Allentown, PA 18103 (Preferred)
Ability to Relocate:
- Allentown, PA 18103: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22
