What are the responsibilities and job description for the Billing and Customer Support Specialist position at Art Factory Studios, LLC?
Join Our Creative Team!
Are you a people person who thrives in a dynamic, creative environment? Do you love balancing friendly customer interactions with organized administrative tasks? Our bustling art studio in Santa Cruz County is looking for a Billing and Customer Service Specialist to help support the wonderful families we work with every day.
What You’ll Do:
* Be the friendly face of our studio! Greet parents and families warmly in person, online, and over the phone.
* Handle customer inquiries, class registrations, and assist with scheduling.
* Manage monthly invoices, process payments, and ensure our billing system runs smoothly.
* Keep things organized using spreadsheets and databases.
* Order basic office supplies as needed and help maintain a tidy environment.
* Collaborate with our team to support studio operations and create a welcoming environment.
What We’re Looking For:
* A friendly, professional communicator who enjoys working with people of all ages.
* Strong organizational skills and attention to detail (you’ll keep our billing system on point!).
* Experience with spreadsheets (Excel/Google Sheets) and basic database management.
* A genuine interest in the arts and a creative work environment.
* Someone excited about growth opportunities and contributing to a positive team culture.
Why Join Us?
Our studio is more than just a workplace—it’s a community that values creativity, connection, and collaboration. We offer opportunities to grow and make an impact on the families and artists we serve.
Position Details:
* Part-time or full-time options available
* Flexible schedule based on studio needs
* Located in Santa Cruz County
How to Apply:
Send your resume and a short introduction to yvette@artfactorystudios.com with the subject line “Billing and Customer Service Specialist Application.”
We can’t wait to meet you!
Job Type: Part-time
Pay: From $24.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
Shift:
- Morning shift
Language:
- Spanish (Preferred)
Ability to Commute:
- Aptos, CA 95003 (Required)
Work Location: In person
Salary : $24