Client Engagement Coordinator

Make I.T. Work—with us.

At Artemis IT, we provide managed IT services that help Central Florida businesses thrive. Our team of dedicated professionals supports clients with everything from day-to-day help desk needs to high-level infrastructure and cloud strategy.

We’re currently seeking a Client Engagement Coordinator to support our vCIO, Sales, and Marketing teams—keeping things running smoothly behind the scenes and ensuring outstanding client experiences.

About the Role

As a Client Engagement Coordinator at Artemis IT, you’ll play a vital role in ensuring seamless collaboration between internal teams and our clients. This position combines administrative coordination with light client interaction, CRM maintenance, and marketing support to drive business development and strategic initiatives forward.

You’ll help us deliver client success, streamline operations, and grow our business by supporting sales, strategic planning, and client communications.

This is a fantastic opportunity for a highly organized, tech-savvy professional who enjoys working cross-functionally and being a force multiplier for strategy and client growth.

What You’ll Do

Business Development Support

• Maintain and update CRM records (e.g., contact info, deal stages, notes)
• Assist with the preparation of proposals, quotes, and presentation materials
• Coordinate scheduling of prospect meetings and demos
• Conduct light research on potential clients and industry trends
• Support sales reporting and pipeline tracking
• Follow up on outstanding proposals and prospect inquiries

vCIO / IT Strategy Team Support

• Assist with preparing client-facing documents (budgets, IT roadmaps, policy drafts)
• Help coordinate internal resource scheduling for client initiatives
• Track progress and deliverables for ongoing strategic plans
• Format reports, policies, and presentations for client delivery
• Serve as primary point of contact for smaller or "house" accounts

Marketing & Communications

• Develop and distribute basic marketing materials (e.g., email templates, one-pagers)
• Maintain and update client-facing social media (LinkedIn, etc.)
• Coordinate light content marketing efforts to showcase Artemis IT capabilities
• Support customer engagement initiatives (e.g., surveys, check-ins, events)

What We’re Looking For

• 3–5 years of experience in an administrative, sales coordination, or client service support role
• Experience supporting technical teams, business development, or account management (MSP or IT services industry experience preferred)
• Proficiency with CRM systems (Autotask, Active Campaign, HubSpot, or similar)
• Strong skills in Microsoft Office / Microsoft 365, especially Word, Excel, and PowerPoint
• Excellent organizational and time management skills
• Strong attention to detail and ability to track multiple initiatives simultaneously
• Basic understanding of IT and business technology terminology
• Excellent verbal and written communication skills
• Professionalism in client interactions and cross-team communication
• Social media management experience (LinkedIn or similar platforms) is a plus

Why Join Artemis IT?

• Be part of a collaborative, team-first culture where your work directly impacts our growth
• Work closely with both strategic and sales leadership teams
• Gain experience across multiple business functions—strategy, sales, operations, and marketing
• Opportunities for career growth into account management, project coordination, or marketing ops
• Help shape how we Make I.T. Work for our clients

Apply now and become the engine behind strategy, sales, and client success at Artemis IT.

Job Type: Full-time

Pay: $19.76 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Bonus opportunities
• Performance bonus
• Quarterly bonus
• Yearly bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Application Question(s):

• Please describe why you are interested in this role and why you believe you would be a good fit.
• What CRM or business software tools have you used in past roles, and what were your responsibilities with them?
• Tell us about a time you identified a process that could be improved and took steps to make it better.
• What experience do you have creating or supporting marketing or sales materials (e.g., quotes, presentations, one-pagers, or reports)?
• Describe how you keep track of multiple projects, deadlines, or follow-ups when supporting multiple team members.

Ability to Commute:

• Melbourne, FL 32901 (Preferred)

Ability to Relocate:

• Melbourne, FL 32901: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $21