What are the responsibilities and job description for the Mission Market Manager | Iselin, New Jersey position at Arthritis Foundation?
Job Title
Mission Market Manager
Classification
Grade 6 SSD | Salary from 81,420.00 / yr
Department
Home Office | Mission Delivery
FLSA Status
Full Time | Exempt
Supervisor (title)
Senior Director, Community Impact Initiatives
Location
Remote working from New Jersey
POSITION SUMMARY (Basic purpose or primary function of job)
The Mission Market Manager is responsible for promoting and delivering mission programs in assigned markets. The Manager will collaborate closely with the national mission delivery team to raise awareness and execute activities supporting national and local priorities in patient education, community connections, and Juvenile Arthritis (JA) & Young Adults (YA) programming while integrating advocacy, science activities, and the Helpline into outreach efforts.
This role involves cross-departmental collaboration and supporting the Senior Director, Community Impact Initiatives in identifying and managing relationships with community-based organizations and corporations, healthcare providers, and mission volunteers to achieve mission goals. The Manager will also develop and manage volunteer teams to support mission initiatives and engage Local Leadership Board (LLB) members.
Under the direction of the Senior Director, Community Impact Initiatives, the Manager will maintain proactive communication and build partnerships with local Executive Directors and Development Directors to ensure consistent delivery of mission objectives, monitor progress toward annual metric goals, and support community engagement activities.
JOB RESPONSIBILITIES ( Principal responsibilities or job duties)
- Delivering and Promoting Mission : Schedule and coordinate the delivery of patient education initiatives and JA Days in local markets. Promote and support the delivery of national patient education initiatives, Connect Groups, and JA / YA programs : JA Power Pack, JA Camps, and JA Family Summit. Integrate the promotion of the Helpline and advocacy and science initiatives.
- Community Outreach and Engagement : Plan and execute community outreach initiatives to increase awareness about mission initiatives and increase the reach and numbers served across all national and local mission activities. Activate partnerships and collaborations with community-based organizations and assist the Senior Director, Community Impact Initiatives in cultivating and managing these relationships to support the delivery of mission activities in the market(s).
- Volunteer Recruitment, Management, and Engagement : Recruit, train, and manage volunteers to assist with community outreach and promotional activities and to support the delivery of mission activities in the market(s). Work with the local Executive Directors to engage Local Leadership Board in mission activities.
- Health Care Provider Outreach and Management : In collaboration with local market staff, initiate, cultivate, and manage relationships with health care providers, healthcare organizations / systems, healthcare-related businesses, and professional medical organizations to support mission initiatives.
- Mission Metrics and Program Reporting : Enter and manage data on participant, volunteer, and healthcare provider engagement levels in CRM. Monitor and update market / state-level annual and monthly mission metrics. Assist in writing program reports for internal and external stakeholders.
- Collaboration and Supporting Revenue Development : Collaborate with local development staff to showcase mission, recruit participants, and personally participate in local fundraising events such as the Walk to Cure Arthritis, the Jingle Bell Walk / Run, and other special events.
- All other duties as assigned by the Senior Director, Community Impact Initiatives.
- Support other projects / initiatives as assigned.
REQUIRED EXPERIENCE & EDUCATION
Value Added Qualifications :
ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS
Delivering and Promoting Mission
Community Outreach and Engagement
Volunteer Recruitment, Engagement, and Management
Health Care Provider Outreach and Management
Mission Metrics and Program Reporting
Collaborating and Supporting Revenue Development
Total
100%
