What are the responsibilities and job description for the Call Center Representative position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Summary
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that every interaction is positive and productive.
Duties
- Handle inbound and outbound calls with professionalism and courtesy.
- Provide accurate information regarding products and services to customers.
- Assist customers with inquiries, complaints, and requests in a timely manner.
- Maintain detailed records of customer interactions and transactions through data entry.
- Utilize phone etiquette to create a welcoming atmosphere for callers.
- Collaborate with team members to improve overall service delivery.
- Stay updated on company policies, procedures, and product offerings.
Skills
- High school diploma or equivalent; further education is a plus.
- Proven experience in customer service or call center role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations with a positive attitude.
- Familiarity with CRM systems and Microsoft Office.
Join us in delivering outstanding service while growing your career in a supportive environment!
Job Type: Full-time
Pay: $19.05 - $24.85 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19 - $25
