What are the responsibilities and job description for the Talent Management Program Manager position at Arvest Bank?
Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .
Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.
Incumbent should be located within the Arvest 4 State Footprint (AR, KS, MO, OK).
Preferred Qualifications:
- Management/Leadership experience preferred.
- Content Creation Experience preferred.
SUMMARY: This position impacts strategic initiatives across the talent lifecycle of Arvest associates. It is responsible for the design, development and delivery of leadership and talent development strategies, programs, and processes to assure a broad, deep and diverse pipeline of talent. The incumbent ensures we are identifying and developing the skills and capabilities at all levels to support the growth and transformation of our organization.
In addition, the incumbent works with management and executives to influence, advise, and offer guidance on talent development programs to ensure future bench strength for Arvest’s key leadership populations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Designs, implements and manages existing and new talent management process(s) for Arvest overall and for each executive’s line of responsibility.
- Identifies, develops, delivers and oversees leadership development initiatives to enhance movement of associates across the organization. This includes blended learning approaches such as coaching, classroom training, action learning and e-learning, as well as customized programs.
- Partners with HR, key stakeholders and executives to understand current and future business challenges to recommend high impact talent and leadership development / training solutions.
- Supports strategic Arvest initiatives throughout the talent lifecycle including succession planning, talent reviews, engagement, performance management and diversity & inclusion.
- Designs and implements proactive communication and change management plans to ensure initiatives are well executed.
- Develops strategies which evaluate associate potential and support emerging talent. Lead division-wide and regional talent programs, processes, and/or leadership training and development initiatives.
- Supports local banks and shared services functions in talent reviews and succession planning for consistency and GAP analysis.
- Analyzes program effectiveness and recommends continuous improvement methods based on key metrics and ROI.
- Proactively engages in external research and knowledge sharing to stay current on talent and leadership development trends and best practices that align with current Arvest business goals.
- Coordinates all tasks related to design and implementation of talent development programs and leadership development training curriculum. May include 360 feedback and/or other assessment debriefs, annual strategic development planning for new and existing associates, and identification and implementation of measures to ensure programs’ effectiveness.
- Develops and manages budgets related to assigned programs, including program content, travel and related expenses and all other associated program costs.
- Researches and establishes relationships with relevant external vendors, partnering as needed to customize content.
- Identifies and manages vendor relationships, including contract negotiation, compliance with terms of contract and annual review of vendor suitability.
- Keeps current with industry standards and research regarding talent management and leadership development and recommend best practices.
- Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
- Support and uphold the Arvest Mission Statement.
- Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
- Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
- Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
- Promote professionalism at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES:
May supervise other associates as necessary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensures direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE:
- Bachelor's degree in a related discipline (e.g., HR management, Organizational Development, Industrial/Organizational Psychology, Organizational Behavior, Education, etc.) or equivalent work experience required.
- 5 years of experience in organizational development or 5 years of experience in design, development and delivery of companywide leadership training for all levels of leadership required.
- 5 years of experience in successfully leading a workgroup, including remote leadership.
- Project management experience required.
- Excellent communication and facilitation skills required.
- 5 years of experience in a corporate or business setting preferred.
- Experience working with various developmental assessments preferred.
REQUIRED JOB SKILLS :
- Strong oral and written communication skills.
- Proven organization and analytical skills and experience measuring ROI of programs and trainings.
- Must be comfortable leading programs, processes and training at all levels of the organization including with executives.
- Proficiency in PowerPoint and Microsoft Office skills including Excel.
- Extensive experience effectively managing multiple tasks and changing priorities in a complex business environment.
- Demonstrated ability to work independently and collaboratively.
OTHER SKILLS AND ABILITIES:
- Must possess excellent communication, facilitation, negotiation, strategic thinking, influencing and interpersonal skills
- Must be able to work collaboratively with stakeholders and associates at all levels
- Must be a credible, trustworthy individual who is able to work with confidential information
- Must be able to arrive at work on time, work on site and have regular work attendance
- Must be able to work cooperatively and cordially with other co-workers and customers regardless of personality, presence or communication style
- Must be able to perform several tasks at once
- Must be able to work in a stressful atmosphere
- Must be able to rotate job tasks
- Must be able to coordinate multiple and changing priorities
- Must be able to effectively communicate with other associates
- Must be able to occasionally work outside of normal business hours
- Must be able to move from department, division, or bank to department, division, or bank to attend meetings
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The associate may occasionally be required to lift or move up to 25 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Grade 17
Pay Range: $85710 - $101774 per year
Salary : $85,710 - $101,774
