What are the responsibilities and job description for the Inside Sales Representative position at ARW Home?
Overview
We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. This role is essential in driving business growth by engaging with potential clients, understanding their needs, and offering tailored solutions. The ideal candidate will possess excellent communication skills and a strong customer service orientation, ensuring a positive experience for our clients.
Duties
- Conduct outbound calls to potential customers to generate leads and promote our products/services.
- Develop and maintain relationships with existing clients through regular follow-ups and exceptional customer service.
- Identify customer needs and provide appropriate solutions, demonstrating technical knowledge of our offerings.
- Collaborate with the sales team to strategize on market approaches and improve sales techniques.
- Utilize software tools to track interactions, manage customer information, and report on sales activities.
- Stay informed about industry trends, market conditions, and competitor activities to effectively position our products/services.
- Participate in training sessions to enhance sales skills and product knowledge.
Experience
- Proven experience in sales or telemarketing is preferred; technical sales experience is a plus.
- Strong business development skills with a focus on customer relationship management.
- Excellent verbal and written communication skills in English; ability to communicate complex information clearly.
- Proficiency in using software tools for managing sales processes and customer interactions.
- A background in customer service is highly desirable, showcasing the ability to understand and meet client needs.
- A keen interest in market dynamics and the ability to adapt strategies accordingly.
- Handle 100-250 dials per day
- Warm leads, 80% outbound, 20% inbound
Compensation:
Our compensation structure is designed so Sales Reps have an endless earning potential and we do not cap commissions! This position pays a competitive base pay of $16 per hour with an aggressive commission plan, bonuses and spiffs. The average annual earnings are $70,000 and the top Sales Reps earn over $100,000 annually. Base pay and commissions paid weekly. The average weekly commissions are $700!
Shift:
We operate Monday through Friday 8am-9pm and Saturdays 8am-5pm. You will be assigned a shift within these times at 40 hours per week. You must be available to work all hours of operations. Scheduled based on business needs.
Computer Requirements:
Required before starting - computer tests will be preformed to ensure compliance.
- Windows PC running Windows 8, 8.1 or 10 (NO Macs or Chromebooks)
- 2.1 GHz Processor or better (Intel: i5-4440 or better, AMD: Ryzen 3 or better)
- 8 GB of RAM or more
- 120 GB SSD (recommended) or HDD, with 20 GB Available Free Space
- A minimum of two available USB ports
- Integrated or connectable webcam
- Monitor with a recommended resolution of 1920x1080, minimum resolution of 1366x768
- Wired Keyboard/Wired Mouse
- Wired USB Headset (combination of microphone and headphone)
- Wired internet connection (Wifi is not supported)
- Google Chrome (updated version)
- Current anti-virus/spyware software installed at all times (Windows Security is fine)
- Recommended Additions
- PowerBar/Surge Protector
- Internet Service Requirements:
- · Internet access provided by a cable or fiber provider
- · Dial-up internet is NOT permitted
- · DSL, satellite and wireless broadband is NOT permitted
- · Minimum download speed of 5 mbps
- · Minimum upload speed of 2 mbps
Join us as we strive for excellence in sales and customer satisfaction!
Job Type: Full-time
Pay: $59,426.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Signing bonus
- Weekly bonus
Work Location: Remote
Salary : $59,426 - $100,000