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Receptionist - Nalley BMW

Asbury
Decatur, GA Full Time
POSTED ON 4/9/2025 CLOSED ON 4/14/2025

What are the responsibilities and job description for the Receptionist - Nalley BMW position at Asbury?

About Asbury
Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.
  • Greet walk-in customers and determines the nature of their visit
  • Answer incoming phone calls. Direct callers to appropriate department or individual
  • Answer basic inquiries, take detailed messages and provides basic information to all callers
  • Communicate with callers and customers in a professional, friendly and efficient manner
  • Communicate messages to the appropriate parties in a timely manner
  • Assist with clerical duties as requested
  • Other duties to be determined by management
  • Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
  • Ability to multi-task in a fast paced environment
  • Advanced computer & phone skills (Internet, MS Outlook) a must
  • Ability to speak multiple languages is always a plus
  • Must be a minimum of eighteen years of age
  • Must pass pre-employment screens ( background and drug test)
Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards(select management and front-line team member’s eligible
Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities
INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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