What are the responsibilities and job description for the Host/Hostess (Fort Worth) position at Ascension Coffee Company?
About Ascension Coffee
Founded in 2012, Ascension Coffee proudly opened its first café in the Design District and continues to be a pioneer of specialty coffee in North Texas.
Our cafés reflect our belief in the importance of a stress-free and inviting atmosphere where community can thrive. We strive to make each Ascension café an authentic, warm, and relaxed place that everyone can call their own. We are a collection of coffee and culinary artisans proudly sharing our passion, craft, and expertise in an approachable way.
About The Role
The Host(ess) role is a support position for our Hospitality Team. The Host(ess) is responsible for managing the flow of guests into the dining area, ensuring sections are rotated and properly balanced. They are responsible for managing reservation/waitlist and communicating with the Hospitality team.
What You'll Do
Founded in 2012, Ascension Coffee proudly opened its first café in the Design District and continues to be a pioneer of specialty coffee in North Texas.
Our cafés reflect our belief in the importance of a stress-free and inviting atmosphere where community can thrive. We strive to make each Ascension café an authentic, warm, and relaxed place that everyone can call their own. We are a collection of coffee and culinary artisans proudly sharing our passion, craft, and expertise in an approachable way.
About The Role
The Host(ess) role is a support position for our Hospitality Team. The Host(ess) is responsible for managing the flow of guests into the dining area, ensuring sections are rotated and properly balanced. They are responsible for managing reservation/waitlist and communicating with the Hospitality team.
What You'll Do
- Managing the seating of all guests during peak times.
- Rotating sections to ensure timely service and fair access to tables for servers.
- Communicating clearly with guests using the highest standard of hospitality.
- Engaging with guests to ensure excellent guest experience.
- Assisting with running food/drinks as needed.
- Maintaining cleanliness and sanitation of Host(ess) stand.
- Inspires passion and engagement across all teams.
- Coachable: receives and implements feedback quickly
- Approachable: forges strong interpersonal connections with folks of all skill levels.
- Impactful: communicates and conveys concepts in a way the individual will understand and respond with engagement.
- Culture: participates in an inclusive and quality focused culture, utilizing thoughtful communication as guidepost for fellow team members, customers, and consumers.
- Experience as Host/Hostess.
- Reliable transportation, able to travel to all locations.
- Able to work nights and weekends.
- Strong team building skills, clear communication.
- Great organizational skills, problem solving ability, and intuitive resourcefulness.
- High initiative and self-management skills, willing to take direction.
- Ability to stand for extended periods of time, ~8 hours each workday.
