Office Manager

About Ascension Community Development Corporation (Ascension CDC):

Ascension CDC is a non-profit organization dedicated to revolutionizing attainable housing and community development in Charlotte, NC. Our mission is to develop mixed-income communities that promote sustainable homeownership and accelerate generational wealth. We aim to empower underserved populations through access to attainable housing, educational resources, and community-driven initiatives. Our vision is to provide opportunities for individuals and families to build long-term economic stability and create thriving communities

Position Summary:

Ascension CDC is seeking an Office Manager to provide critical support to our team. This individual will be responsible for office management, scheduling, donor management, communication, event coordination, and ensuring compliance with non-profit regulations. The Office Manager will primarily manage the calendars and scheduling for the CEO and Founder of Ascension, as well as provide support to the Founder’s other entities, which are closely tied to Ascension’s mission and vision. The ideal candidate will possess excellent organizational skills, a passion for community development, and a commitment to supporting Ascension’s mission and vision, while also assisting in advancing the Founder’s broader initiatives. This role is essential for ensuring smooth day-to-day operations and effective communication within Ascension CDC and the Founder’s related ventures.

Key Responsibilities and Duties:

Office Management:

• Receive incoming phone calls, direct inquiries, and provide information to clients, stakeholders, and community members in a timely and professional manner.
• Manage the front desk reception area to ensure a welcoming and professional environment for visitors.
• Monitor and replenish office supplies, ensuring availability of necessary materials and timely ordering or replacements as required.
• Organize and maintain electronic and physical documents for easy retrieval and compliance with retention policies.
• Administer daily processing of incoming and outgoing mail to ensure prompt and accurate delivery.
• Liaise with the CEO and vendors on financial tasks such as reconciliation, expense tracking, budgeting and preparation of monthly financial reports.
• Manage payroll processing and benefits administration to ensure compliance with relevant laws and regulations.
• Update essential in-house documentation, including licenses and domain management.
• Oversee day-to-day operations to promote cross-departmental efficiency and streamline workflows.
• Maintain a database of the firm’s current pipeline of donors, homeowners, and prospective homeowners, while disseminating relevant information such as newsletters, thank-you notes, and event updates.

Calendar and Scheduling:

• Manage the CEO and Founder’s calendars by scheduling appointments, prioritizing meetings, and ensuring optimal use of their time.
• Handle all meeting logistics including scheduling, booking conference rooms and/or setting up virtual meetings to facilitate seamless communication and collaboration.
• Oversee and prioritize emails for the CEO and Founder, including drafting and sending correspondence on their behalf, and managing communications for other entities associated with the Founder.
• Handle travel logistics and accommodations for the CEO, Founder, and team members, including booking flights, hotel accommodations, and ground transportation to ensure smooth and hassle-free travel experiences.

Communication and Correspondence:

• Draft and edit letters, emails, and other internal and external communications.
• Prepare reports and presentations for internal meetings, board meetings, and external stakeholders.
• Maintain and update contact lists and mailing lists for donors, partners, and community stakeholders.
• Take minutes at board meetings and prepare meeting notes for distribution to the team and Board members.

Donor Management:

• Work closely with Development Officer/Consultant to update and maintain Ascension’s donor database, ensuring accurate records of donor information.
• Process donations, generate donation receipts, and send acknowledgment letters in a timely manner.
• Assist in donor stewardship activities, including thank-you notes, event invitations, and donor recognition efforts.
• Prepare donor reports and acknowledgments for internal and external reporting purposes.

Event Planning and Support:

• Assist in event logistics and coordination for Ascension's fundraising and community outreach events.
• Register attendees, manage event registration, and ensure all materials and supplies are ready for the event.
• Prepare event materials, signage, and promotional content to ensure events run smoothly and professionally.

Community Outreach and Engagement:

• Support Ascension’s community outreach initiatives, including assisting with neighborhood surveys and data collection.
• Help facilitate relationships with community partners and stakeholders to foster collaboration and engagement in Ascension’s mission.

Compliance and Reporting:

• Ensure compliance with all relevant non-profit regulations and internal policies.
• Prepare and submit required reports to funders, government agencies, and other stakeholders as needed.

Key Skills and Competencies:

• Organizational Skills: Excellent time management skills with the ability to handle multiple tasks simultaneously and prioritize effectively.
• Communication Skills: Strong written and verbal communication skills, with the ability to draft professional correspondence and engage with stakeholders.
• Attention to Detail: Detail-oriented, ensuring accuracy in documentation, data entry, and reporting.
• Team-Oriented: A collaborative team player with a positive, “can-do” attitude, and the ability to work effectively with different stakeholders.
• Community Focus: A passion for community development, affordable housing, and supporting Ascension’s mission and vision to empower underserved communities.

Qualifications:

• Education: Associate’s degree in business administration, nonprofit management, or a related field (preferred).
• Experience: 3 years of administrative experience, preferably in a non-profit or community development setting.
• Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, and donor management software (preferred).Job Description: Office Manager - Ascension Community Development Corporation
• Paving Pathways to Accelerated Generational Wealth Through Homeownership
• Personal Attributes: Strong interpersonal skills, personable, and committed to supporting a mission-driven organization focused on community development and affordable housing.

Ascension CDC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply: Please submit your resume to info@ascensioncommunities.org. For more information call 704-361-5998.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Salary : $65,000 - $80,000