What are the responsibilities and job description for the TCS - Nexthink Architect - Berlin, CT position at ASCII Group LLC?
Job Details
The following requirement is open with our client.
Client : TCS
Title : Nexthink Architect
Location : Berlin, CT (Onsite)
Duration : 12 Months
Relevant Experience (in Yrs.) : 10
Detailed Job Description:
- Design end-to-end Nexthink solutions aligned with business objectives and technical requirements.
- Develop scalable and efficient architectures for monitoring, analytics, and remediation.
- Lead the configuration of Nexthink across enterprise environments.
- Customize Nexthink dashboards, scorecards, and reports to provide actionable insights.
- Analyze and optimize digital employee experience using Nexthink s analytics and insights.
- Identify bottlenecks and recommend improvements to enhance system performance.
- Utilize Nexthink to diagnose, resolve, and prevent issues affecting end-user experience.
- Establish best practices for proactive incident management and root cause analysis.
- Ensure Nexthink implementations comply with organizational policies and regulatory standards.
- Develop and enforce security protocols to safeguard data integrity.
- 10 - 15 years of experience in IT infrastructure, systems management, or end-user experience roles.
- At least 5 years of hands-on experience with Nexthink solutions.
- Deep understanding of Nexthink s architecture, modules, and functionalities. Expertise in scripting languages (PowerShell, Python) for automation and customization.
- Strong knowledge of ITIL processes, digital workplace solutions, and end-user computing (EUC).
- Familiarity with integrations of Nexthink with tools like ServiceNow, SCCM, or other ITSM platforms.
- Experience in working with customers on building use cases on Nexthink to improve automation and self-service.
- Work with Nexthink developers to explain what needs to be developed.
- Nexthink certifications (e.g., Nexthink Advanced, Nexthink Architect) are highly desirable.
Must Skills
- Nexthink
- PowerShell, Python
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
