What are the responsibilities and job description for the Leasing Specialist position at Ashton Heights Apartments?
- Greet and assist residents, prospective residents, and visitors promptly and courteously.
- Answer all telephones promptly and provide courteous assistance to callers; schedule appointments for prospects.
- Maintain office coverage.
- Provide all residents, prospective residents, and visitors with accurate information that pertains to the community, and the apartments.
- Keep all information up-to-date and maintain a file for historical information.
- Show and demonstrate apartments following proper show procedures.
- Pre-qualify prospective residents. Follow-up on all inquiries through telephone and written correspondence. Process applications thoroughly and promptly according to rental criteria, run screening reports for applicants, verify employment and housing references.
- Submit applications to Property Manager for approval.
- Accept application fees, deposits, move-in rent assuring all rental and record keeping procedures are followed properly and carefully.
- Complete a move-in condition report detailing all existing apartment defects.
- Keep the move-in calendar updated.
- Prepare move-in packets as required.
- Inspect available apartments for show quality and maintenance work orders.
- Complete work orders for any needed repairs, report to the Maintenance Department any significant concerns prior to move-in.
- Follow-up with Maintenance Department on repairs, prepare notice to the resident of any incomplete repair work.
- Follow opening and closing procedures carefully.
- Become familiar with and follow Fair Housing Laws and Practices and the Virginia Residential Landlord and Tenant Act. Become familiar and follow property specific policies and procedures
Job Types: Full-time, Contract
Pay: $14.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Tips
Ability to commute/relocate:
- Roanoke, VA 24017: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Property leasing: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
Leasing Consultant
RealREPP -
Roanoke, VA
Leasing Consultant
Edward Rose & Sons -
Roanoke, VA
Leasing Consultant
Beacon Management -
Roanoke, VA