What are the responsibilities and job description for the Director, Service Line Optimization position at Aspire Chicago?
Description
Are you a visionary leader who believes in inclusion for all?
Do you enjoy building strong teams and community partnerships?
Are you passionate about creating pathways to independence and employment for people with disabilities?
Looking to lead with purpose and drive real impact?
If so, Aspire wants you to join our team as a Director of Service Line Optimization!
We're looking for a dedicated, mission-driven professional to oversee two key service areas: Community Employment and Independent Living. This is a leadership role for someone who’s ready to grow programs, mentor a team, build strong relationships, and help shape a more inclusive world.
What You’ll Do:
As Director of Service Line Optimization, you will:
- Lead and grow Aspire’s Community Employment and Independent Living programs
- Support and supervise a team providing job training, job placement, and independent living services for adults with disabilities
- Develop community and employer partnerships to promote inclusive hiring and workplace accessibility
- Create innovative training programs that empower individuals to gain independence and find meaningful employment
- Promote inclusive workplaces by delivering accessibility training to partner organizations
- Oversee budgets, contracts, and funding sources, including state and grant-funded services
- Ensure quality, compliance, and outcomes through ongoing evaluation and data tracking
- Collaborate across departments (Admissions, Philanthropy, Academy, Finance) to drive strategic growth and support individuals in achieving their goals
Requirements
Who We’re Looking For:
Required:
- Bachelor’s degree in social work, human services, business admin, or a related field
- 5 years of experience in employment or disability services
- Valid driver’s license and good driving record
- Experience managing teams and building external partnerships
- Strong communication, leadership, and organizational skills
- Knowledge of inclusive hiring practices and workplace accessibility
Preferred:
- Master’s degree
- Experience delivering training programs
- Data-driven decision-making experience
- Familiarity with electronic record systems and quality improvement practices
We Offer:
- A leadership role with purpose and community impact
- Supportive team culture with room to grow
- Competitive salary and comprehensive benefits package
- Paid time off and 13 holidays
- Health, dental, and vision insurance
- 403(B) retirement plan with matching contribution
- Paid training and professional development opportunities
- Life insurance, disability coverage, EAP, and more!
Aspire Values – POWER:
P = We believe anything is possible
O = We all own it
W = We welcome everyone
E = We evolve and try new things
R = We build powerful relationships
We know that Together, We’re Better!
Aspire was founded in 1960 and is recognized as a leader in providing bold, pioneering, and uncompromising services to adults with developmental disabilities, their families and the community. In 2019, we joined forces with NorthPointe Resources to be one of the most recognized and respected disability service providers across the Chicago metropolitan area, Lake County (Illinois), and southeastern Wisconsin areas.
Full-Time Pay and Benefits (regularly scheduled to work more than 37 1/2 hours per week)
· Health Insurance
· Benefit Time (Vacation, Sick, Personal)
· 13 Holidays
· 403(B) Retirement Savings Plan with matching contribution
· Disability Insurance
· Life Insurance
· Employee Assistance Program (EAP)
· Voluntary Insurances available
Aspire is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Aspire is committed to providing access, equal opportunity, and reasonable accommodation for applicants with disabilities so that an applicant may complete the essential functions of a position. The essential functions of positions are outlined in a position’s job description. To request an accommodation or if you have a question regarding what the essential functions of a position are please contact the People Team at 708.632.5777.
Salary : $80,000
